Medical Office Assistant, Upcc

2 weeks ago

Vancouver, British Columbia, Canada REACH Community Health Centre Full time

Position:
Medical Office Assistant (MOA), U&PCC

Established in 1969, REACH is a non-profit, community-governed organization with a history of primary care innovation.

REACH is dedicated to providing high quality integrated health care in East Vancouver to families and individuals of all ages.

We focus on clients with complex social, mental or physical needs and offer a widely respected interdisciplinary approach to care within our medical, dental, pharmacy, multi-cultural family centre and UPCC.

We are committed to providing inclusive, accessible and sustainable programs and services to support the physical and mental health and well-being of our community and individuals within it.


Position Summary


Reporting to the Operations Manager, the MOA contributes to all aspects of clinic operations and patient care, providing detailed and pro-active administrative and clinical support to patients and colleagues in a team-based environment.

Working to full scope, the MOA is committed to supporting the provision of urgent and primary care to patients with complex health and social needs, and approaches this task with empathy and cultural humility.

The clinic is open extended hours and the post-holder will be required to work on weekends and evenings in rotation and cooperation with other MOAs.


Responsibilities
Clinic operations

  • Contributes to the safety of staff and patients in the facility by managing hazards to health (physical and biological), including following appropriate infection control procedures.
  • Ensures the security of confidential patient and clinic information at all times, including securing the facility at the end of each day.
  • Takes initiative in remaining up to date with changes to clinic procedures and workflows. Contributes to discussions of same to ensure the perspective of the MOA is considered in any decision making.
  • Uses a variety of tools to access and report on data relating to clinic operations.
  • Contributes to the growth and development of others through knowledge and skills sharing, both formally and informally, and in the development of standard operating procedure documentation.
  • Under the direction of the operations manager, the MOA may undertake independent projects which further improvements in clinic operations and workflows.
  • Ensures the smooth operation of the office, including maintaining office equipment and supplies.
  • Demonstrates accountability in managing and reconciling cash and eftpos transactions as required.
  • Any other related duties to support the ongoing operations of the clinic.
Patient focused; administrative

  • Provides exceptional customer service at all times, to patients, visitors and colleagues.
  • Greets patients and visitors by phone and in person, in a friendly and professional manner.
  • Uses sound judgement regarding visit urgency or any prework required.
  • Ensures the accuracy of information held; routinely confirms contact information with patients.
  • Attends to the administrative requirements of the patients' care, as initiated by any member of the care team, in a timely manner. Examples may include; Actions, Ticklers, Referral follow up, Medicolegal files, Release of Information requests, billings, reminder calls, and other tasks as required.
  • Prepares and distributes necessary documents for patients and staff, as needed.
  • Adheres to clinic conventions relating to the storage of data and/or documents created outside the electronic medical record.
  • All other related administrative duties as required to support the provision of care to the patient.

Team and centre activities:

  • Participates actively in staff meetings and board committees.
  • Participates in the overall activities of the health centre, e.g. in service training, committees, special events and shared staff responsibilities.
  • Communicates clearly, listens accurately, is open to feedback, handles conflict appropriately, and displays sensitivity to others.
  • Collaborates well with others, promotes cooperation and teamwork.
  • Participates in REACH's commitment to becoming discrimination free and an inclusive health centre and promotes a healthy lifestyle.
  • Maintains the reputation and confidentiality of the health centre and its clients at all times.
  • Adheres to all applicable REACH policies and procedures.

Qualifications
and Skills

  • Certification as a Medical Office Assistant from an accredited educational institution, or equivalent experience.
  • A minimum of 2 years practical experience in a similar position.
  • Understanding of aseptic and sterile technique and universal precautions.
  • Excellent knowledge of medical terminology.
  • Experience of using electronic medical records, OSCAR preferred.
  • Experience working with clients with complex social and health conditions.
  • Willingness to undertake training including Basic Life Support and naloxone administration, and maintain certification where applicable.
  • Demonstrates critical thinking, abili

  • Medical Office Assistant, Upcc

    2 weeks ago

    Vancouver, British Columbia, Canada REACH Community Health Centre Full time

    Position: Medical Office Assistant (MOA), U&PCC 6 month contract with a possibility for extension_Interview Date: to be determinedEstablished in 1969, REACH is a non-profit, community-governed organization with a history of primary care innovation. REACH is dedicated to providing high quality integrated health care in East Vancouver to families and...

  • Pharmacy Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada REACH Centre UPCC Full time

    Position: Pharmacy AssistantSchedule: Full time with weekend availabilityHours: 35 hours per weekEstablished in 1969, REACH is a Community Health Centre with a history of primary care innovation. REACH is dedicated to providing high quality integrated health care in East Vancouver to families and individuals of all ages. We focus on clients with complex...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Sky Medical Full time

    Come work as a Medical Office Assistant with Sky Medical Sky Medical is a full-service family practice and is focused on actively improving all treatment and care for our patients. There are two full-time doctors at the clinic, and we are looking for a new Medical Office Assistant to join our team in Downtown VancouverOur office is a team-oriented...

  • Medical Office Assistant, Medical Clinic

    2 weeks ago

    Vancouver, British Columbia, Canada REACH Community Health Centre Full time

    Term: Temporary, until December 31st, 2024 with a possibility for extensionCompensation: $25.00/hr with 4% in lieu of benefitsExperience/Specialty: Primary healthcare environment. Complex patients, including youth, chronic disease, frail elderly, mental health and addictions supports.Established in 1969, REACH is a non-profit, community-governed organization...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada TLC medical clinic Full time

    A team of 3 family doctors in Vancouver ( address 1519 W 57th Ave, Vancouver) is looking for a full-time experienced Medical Office Assistant. The office uses Oscar EMR.Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment,...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Iridia Medical Inc Full time

    Help us enable even more peace of mindIridia was founded on the premise that broader access to Automated External Defibrillators (AEDs) would save lives. We created the province's first workplace AED program, and have since helped countless communities, businesses, and facilities to become more resilient to sudden cardiac arrest.We have built Canada's first...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Caretel Medical Clinic Full time

    Completion of a recognized MOA certified program/diploma A Team Player Professional demeanor, excellent communication skills, and a great attitude Detail oriented and Highly organized Experience with an EMR system and Billing Excellent written and verbal communication skills Understanding of medical clinic operations High tolerance for fastpaced...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Care Point Medical & Wellness Full time

    Overview:Care Point Medical is looking for a dedicated reliable certified MOA to join our team. The applicant must be professional in appearance and interaction, with strong interpersonal skills. You will work alongside very passionate, skilled professionals in a well-established, busy and multidisciplinary clinic. The ability to communicate effectively and...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada TLC medical clinic Full time

    Family doctor's office in Vancouver (1519 W57th Ave, Vancouver or 725 SE Marine Drive, Vancouver) is looking for a full-time experienced Medical Office Assistant.Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment, cleaning...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada UNA Medical Clinic Full time

    We are seeking to add one experienced MOA to join our team in a fast-paced family practice. The individual must be well-organized, have office experience, and excellent problem solving skills. Great attention to detail and strong multi-tasking skills. We are looking for a team player who takes initiative. The position is full time. The hours will be...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada REACH Community Health Centre Full time

    Experience/Specialty: Primary healthcare environment. Complex patients, including youth, chronic disease, frail elderly, mental health and addictions supports.- Interview Date: Friday Jun 30th or Friday Jul 7th_Established in 1969, REACH is a non-profit, community-governed organization with a history of primary care innovation. REACH is dedicated to...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada iHealthMD Medical Centre Full time

    We are looking for a full-time MEDICAL OFFICE ASSISTANT to join our team at iHealthMD Medical Centre, Located in the heart of Central Lonsdale.SHIFTS:Full Time (37.5 hrs/week) No late evenings, occasional Saturday coverage Excellent communication skills, proficiency in English written and spoken. Knowledge of medical terminology Enjoys working with people....

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Well Health Pemberton Marine Medical Clinic Full time

    Position: Medical Office Assistant (MOA)Type: Part Time/ Permanent (Monday to Friday No weekends)Location: Pemberton Marine Medical Clinic (North Vancouver, BC)Position Summary: The Medial Office Assistant (MOA) performs routine administrative and clinical tasks to keep the offices of physicians and other health practitioners running smoothly. The main role...

  • Medical Office Assistant/receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Medlife Medical Clinic Full time

    Hourly wage negotiable during interview based on experience**Here at Medlife Clinic, our goal is to provide comprehensive consultations and quality medical services to our patients, alongside prioritizing our staff for the important work they do. We are looking for a canditate that is fluent in both English and Farsi. If you are eager to learn, and are...

  • Medical Office Assistant/receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Medlife Medical Clinic Full time

    Hourly wage negotiable during interview based on experience**Here at Medlife Clinic, our goal is to provide comprehensive consultations and quality medical services to our patients, alongside prioritizing our staff for the important work they do. We are looking for a canditate that is fluent in both English and Farsi. If you are eager to learn, and are...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Centro Medical Full time

    Duties:You would be responsible for performing a variety of medical secretarial duties to physicians and other members of the clinic as assigned, including tasks such as:scheduling and confirming patient appointments;- registering patients on arrival and updating demographic information;- answering phone calls and electronic messages;- linking and faxing...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Vancouver Family Practice Centre Full time

    If you are a Medical Office Assistant who wants to work in a fast paced environment and be part of a great team then keep readingABOUT US:We are a multi physician family practice group in Vancouver, BC.ROLE:MEDICAL OFFICE ASSISTANT (MOA)- Please note: Only Canadian citizens, permanent residents or legal residents (valid work permit) will be...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Oakridge Pediatric Full time

    URGENT Medical Office Assistant needed for a Oakridge Pediatric Clinic, One year experience preferredWe are a multi-physician pediatric specialty consultation clinic. We are looking for a qualified and proficient medical office assistant to join our experienced administrative team.Job description Triaging referrals Booking appointments Creating and...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Oakridge Pediatrics Full time

    URGENT Part-Time Medical Office Assistant needed to cover Maternity Leave at Oakridge Pediatrics ClinicWe are a busy multi-physician pediatric specialty consultation clinic. We are looking for a keen, personable and dependable medical office assistant to join our experienced administrative team to cover a 12 month maternity leave.Job description Booking...

  • Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada WELL Health Technologies Corp Full time

    Position: MEDICAL OFFICE ASSISTANT (MOA) - Full TimeLocation: Medical ClinicCompany Overview:Position Summary:We are seeking a Medical Office Assistant (MOA) to perform technical work and specialized testing. The MOA will be responsible for clinical test procedures, specimen procurement, and verification of patient data and patient education as per...