Medical Office Assistant, Medical Clinic

3 weeks ago

Vancouver, Canada REACH Community Health Centre Full time

**Term**: Temporary, until December 31st, 2024 with a possibility for extension

**Experience/Specialty**: Primary healthcare environment. Complex patients, including youth, chronic disease, frail elderly, mental health and addictions supports.

Established in 1969, REACH is a non-profit, community-governed organization with a history of primary care innovation. REACH is dedicated to providing high quality integrated health care in East Vancouver to families and individuals of all ages. We focus on clients with complex social, mental or physical needs and offer a widely respected interdisciplinary approach to care within our medical, dental, pharmacy, multi-cultural family centre and UPCC. We are committed to providing inclusive, accessible and sustainable programs and services to support the physical and mental health and well-being of our community and individuals within it.

**Position Summary**

Reporting to the Operations Manager, the MOA contributes to all aspects of clinic operations and patient care, providing detailed and pro-active administrative and clinical support to patients and colleagues in a team-based environment. Working to full scope, the MOA is committed to supporting the provision of longitudinal primary care to patients with complex health and social needs, and approaches this task with empathy and cultural humility. The clinic is open extended hours and the post-holder may be required, in cooperation with other MOAs, to work on weekends and evenings, and in rare instances, provide short notice cover for sickness absence.

**Qualifications** **and Skills**
- Certification as a Medical Office Assistant from an accredited educational institution, or equivalent experience.
- A minimum of 5 years practical experience in a similar position.
- Understanding of aseptic and sterile technique and universal precautions.
- Excellent knowledge of medical terminology.
- Experience of using electronic medical records, OSCAR preferred.
- Experience working with clients with complex social and health conditions.
- Willingness to undertake training including Basic Life Support and naloxone administration, and maintain certification where applicable.
- Demonstrates critical thinking, ability to anticipate needs, compassion and patient centered care.
- Able to manage multiple conflicting priorities.
- Able to communicate effectively as part of a high performing team in a dynamic and fast-paced environment.
- Organized and attentive to detail, at all times.
- Excellent time management skills.
- Able to recognize and respond appropriately to urgent/emergent situations.
- Proven ability to accurately take and record vital signs and to assist with procedures and exams.
- Ability to undertake the physical requirements of the position.
- Previous de-escalation training an asset.
- Ability to speak another language an asset.

**How to Apply**
- Subject line: _REACH MOA, Medical Clinic_
- Resume
- Cover letter

**Job Types**: Full-time, Fixed term contract

Pay: $22.00-$24.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Weekends as needed

Application question(s):

- Are you able to provide us with your COVID-19 Proof of Vaccination?

Work Location: In person

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