Community Support Leader

7 months ago


Richmond Hill, Canada March of Dimes Canada Full time

**Community Support Leader - Full Time - Attendant Services Outreach Program, Central Region, ON**

**You’ll feel great about a career with March of Dimes Canada**

At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s **dedicated to solving big challenges** and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because **the need is urgent — and it’s growing**.

More than six million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our **Purpose**, **Vision**, and **Mission**, which inform how we drive all our work forward:

- **Purpose**: Champion equity. Empower ability.
- **Vision**: An inclusive, barrier-free society for people with disabilities.
- **Mission**:To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

- Contributing to our important mission**:creating real change for people with disabilities**:

- Joining a **leading national charity** with a history of impact and a future full of possibility
- Enjoying **industry-leading employment incentives and benefits**:

- Supported in your **professional growth, development, and success**:

- Included in our **empathetic and supportive work culture**

Learn more about why we’re a great employer at **marchofdimes.ca/careers**.

**This opportunity**:
**We are currently looking to fill a Permanent, Full-Time Community Support Leader role with our Attendant Services Outreach Program
- at 13311 Yonge St, Richmond Hill, ON.**

Starting wage to be announced.

**Roles and responsibilities**:

- Provide leadership in the efficient and safe delivery of CSS services to clients with disabilities.
- 50% of the work week will be spent providing service to Clients within the community.
- Lead a group of attendants in helping clients with the non-medical activities of daily living.
- Assist the Community Support Supervisor in ensuring that schedules are developed according to the client’s care plan and service contract.
- Assist in the renewal and management of client’s care plan and service contracts.
- Ensure the orientation, continuous goal setting, problem solving and service planning with clients.
- Provide orientation and on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants.
- Participate in quality improvement activities.
- Display diplomacy with clients, attendants, other service centers and agencies
- Manage change in a constructive and positive fashion
- Service delivery resolution and handle conflict resolution
- Participate in the On-Call rotation.

**Qualifications and experience**:

- High School graduate or equivalent
- Current Standard First Aid and CPR certification
- Experience working with people with physical disabilities, experience/knowledge/understanding of Independent Living or Consumer based care.
- Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties
- Physical Demands Self Analysis Required upon hire
- Good interpersonal and communication skills
- Ability to work flexible and regularly scheduled hours
- **Valid driver’s license and/or reliable transportation**

**Questions about working at March of Dimes Canada?**

**COVID-19 Vaccination Policy**

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.

**Need accommodations? We're here to help**

**Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach**

MODC is dedicated to building and advanci



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