Community Navigator

7 months ago

Richmond Hill, Canada Catholic Community Services of York Region Full time

_**Hiring for multiple positions at various Project Locations within the York Region**_

**CCSYR**: At CCSYR, we reach out to support, counsel and guide individuals and families from diverse cultural groups. We recognize the dignity and worth of each individual, regardless of faith, background or ethnicity and provide a variety of programs and services that enable all citizens, newcomers, and refugees to participate fully in the social, economic, political, and cultural life within their communities.

Our team is passionate to make a meaningful impact through helping those who are in need and are truly valued for who they are and what they contribute.

**Position Overview**:The Community Navigator role is a critical front line client facing position at CCSYR. As part of the settlement team, you will be responsible for providing direct settlement services for newcomers and helping them and their families integrate into Canadian Society

Reporting to a Community Engagement Manager, you will work to provide front line services to our clients, solidify and strengthen our existing programs and work towards expanding our impact, so we are able to serve all newcomers in the York Region, aligned to our values. You will have a passion for impact, a strongly analytical approach, excellent communication and interpersonal skills, high emotional intelligence, be comfortable with ambiguity and have strong knowledge of York Region as well as the health and community services sector.

**Duties and Responsibilities**:
**Settlement Services**:

- Provide Needs and Assets Assessment and Referral Services (NAARS) through a case management approach to provide newcomers with timely, useful, and accurate information they need to make informed decisions.
- Determine newcomers’ eligibility, assess their settlement needs and goals and refer them to appropriate services and programs.
- Support community integration bridging and establishing social support networks and partnerships in the community.
- Provide guidance and counselling related to settlement and integration issues and assist newcomers in developing personalized settlement plans to help enhance their social, economic, and civic integration to become productive members of society.
- Provide practical guidance to assist newcomers in coping with problems of everyday living such as housing, transportation and access to social and health services and information about their rights and obligations in Canada.
- Plan service delivery in collaboration with the community partners (schools, libraries, welcome centres etc.) and Community Engagement Manager.
- Facilitate adaption of newly arrived newcomers’ families within the community.

**Outreach and Advocacy**:

- Conduct outreach to the community and collaborate with ethnic organizations/ groups, social service agencies, churches/temples, government offices, local and ethnic media, etc. to address newcomers’ settlement, community connection and integration needs.
- Advocate for clients and facilitate access to various services.

**Data management**:

- Input and manage accurate client data in both the Welcome centre and the agency’s database (OCMS), ensuring confidentiality and meeting CCSYR data management standards.
- Prepare and submit statistics and reports, when required.

**What you need to succeed**:
**Education/Credentials**:

- A Bachelor’s/master’s degree OR a diploma in Social Work, Settlement counseling or a related discipline OR a combination of post secondary education and settlement related experience. Registration with a professional college (e.g., College of Social Workers) is considered an asset.

**Experience**:

- A minimum of 1 year’s work experience in a social service setting, settlement and/or community work sectors.
- Fresh graduates with the required educational credentials are also encouraged to apply. We are committed to providing training and professional development opportunities to passionate and dedicated individuals.

**Skills**:

- Understanding of, and sensitivity to, issues affecting immigrant and refugee communities.
- Understanding of Anti-Oppression and Anti-Racism Frameworks is considered an Asset.
- Effective cross-cultural communication skills and aptitude for working effectively and sensitively with people from diverse cultural backgrounds.
- Comfort with technology and communication platforms.
- Understanding and strict adherence to Accessibility for Ontarians with Disabilities Act (AODA).
- Fluency in a second language is considered an asset _(Mandarin, Cantonese, Turkish, Hindi, Urdu, Farsi, Spanish, Vietnamese, Farsi)_
- Ability to build and maintain strong, ongoing partnerships within communities.
- Ability to work well individually and collaboratively as part of teams.
- Strong organizational and time management skills.
- Ability to multitask and adhere to strict deadlines.
- Comfort with facilitation, giving presentations and excellent public speaking skills.
- Exten

  • Systems Navigator

    1 week ago

    Richmond Hill, Canada York Hills Centre for Children Youth and Families Full time

    The Systems Navigator is responsible for promoting family engagement and continuity of care for children youth and families seeking mental health services. The Navigator will be instrumental in engaging with community partners to help bridge the gap between youth aging out of children’s mental health services and needing to access adult based community...

  • Business Navigation Manager

    3 months ago

    Richmond, Canada IKEA Full time

    **Job ID**: 259694 **Date posted**: 17/10/2024 **What you'll need to have** - You ae energized by increasing customer value, driving business growth and contributing to overall success and results through people. - You have minimum of 5 years’ business navigation experience working with both commercial and financial processes, particularly retail...

  • Healthcare Support Professional

    1 month ago

    Richmond Hill, Ontario, Canada Mackenzie Health Full time

    Company Overview:Mackenzie Health is a leading healthcare provider committed to delivering exceptional patient care and services.Job Summary:We are seeking a highly skilled and organized Healthcare Support Professional to join our team. As a key member of our Patient Navigation and Discharge Planning team, you will provide administrative support to enhance...

  • Courier - Part Time and Full Time

    6 months ago

    Richmond Hill, Canada Richmond Hill Community Food Bank Full time

    Overview: We are seeking a reliable and responsible individual to join our team as a Courier. As a Courier, you will be responsible for safely and efficiently delivering to various locations. This is a great opportunity for someone who enjoys providing excellent customer service. **Duties**: - Safely transport to designated locations - Plan and follow the...

  • Unit Secretary – ALC, Patient Navigation and Discharge Planning

    7 days ago

    Richmond Hill, Ontario, L2C, York region, Canada Mackenzie Health Full time

    The Unit Secretary for Alternate Level of Care (ALC), Patient Navigation and Discharge Planning will provide corporate and administrative support for the Mackenzie Helps Program, and Surge unit’s. The Unit Secretary provides clerical and administrative support to maintain progress and efficiency to enhance the patient services and staff experience further....

  • Community Leasing Coordinator

    7 months ago

    Richmond, Canada Optima Living Full time

    **Let us welcome you home to Wisteria Place in Richmond, BC.** Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. Our Vision: For every person to feel at home. This is truly supported by our credo....

  • Healthcare Professional for Community Nursing

    1 month ago

    Richmond, British Columbia, Canada Vancouver Coastal Health Full time

    About Vancouver Coastal HealthVancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents.Job SummaryWe are seeking a skilled Community Health Nurse to join our Home Care Nursing team in Richmond BC.Key ResponsibilitiesCare for clients with acute, chronic, and...

  • Intern Undergraduate

    4 weeks ago

    Richmond Hill, Canada Trimble Inc. Full time

    Your Title: Engineering InternJob Location: Richmond Hill, Ontario, CanadaOur Department: Civil Construction Field SystemsTiming: May 2025 - August 2026About Trimble’s Internship ProgramAs a Trimble intern, you will gain valuable hands-on experience, and be provided with challenging, meaningful tasks that will give you insight into what it's like working...

  • Regulated Canadian Immigration Consultant

    7 months ago

    Richmond Hill, Canada Worldwide Immigration Group Full time

    Responsibilities: - Conduct thorough research on immigration laws, regulations, and policies to stay up-to-date with changes and developments - Communicate with clients to gather necessary information and documentation for their cases - Maintain client files and records in an organized manner - Collaborate with team members to ensure efficient workflow and...

  • Immigration Consultant

    7 months ago

    Richmond Hill, Canada Worldwide Immigration Group Full time

    Responsibilities: - Conduct thorough research on immigration laws, regulations, and policies to stay up-to-date with changes and developments - Communicate with clients to gather necessary information and documentation for their cases - Maintain client files and records in an organized manner - Collaborate with team members to ensure efficient workflow and...

  • Admin Secretary

    3 months ago

    Richmond Hill, Canada Overseas Insurance Brokers Corporation Full time

    Overseas Insurance Brokers Corporation (OIBC), an established insurance brokerage that has been providing professional insurance services since 1978. We are seeking at Admin Secretary / Data Entry **Responsibilities** - Data entry: Broker Management System, Company Portals, other general data entry tasks - Quality assurance of incoming service requests -...

  • Delivery Driver

    3 months ago

    Richmond Hill, Canada Optimal fleet Full time

    Deliver Driver for Optimal Fleet Location: Richmond Hill, Ontario Compensation: starting pay $19 Optimal Fleet is looking for enthusiastic, team players to deliver packages with Company Provided Vehicle. Shifts range between 8-10.5 hours per day and shifts are available 7 days per week. **Responsibilities**: - Safely drive and operate your delivery...

  • Delivery Driver

    2 months ago

    Richmond Hill, Canada Optimal fleet Full time

    Deliver Driver for Optimal Fleet Location: Richmond Hill, Ontario Compensation: starting pay $20 Optimal Fleet is looking for enthusiastic, team players to deliver packages with company provided vehicle. Shifts range between 8-10.5 hours per day and shifts are available 7 days per week. **Responsibilities**: - Safely drive and operate your delivery...

  • Accessible Vehicle Driver

    7 months ago

    Richmond Hill, Canada Autolux Ltd Rapid City Transport Full time

    Are you a customer-focused, empathetic, compassionate person and enjoy helping others? - Are you flexible, adaptable, and able to follow directions? - Does working behind the wheel of a company provided vehicle sound good to you and are you comfortable - _driving wheelchair accessible vehicles?_ **_ **About Us** - Rapid City Transportation_ - o/b Autolux...

  • Accessible Vehicle Driver

    3 months ago

    Richmond Hill, Canada Autolux Ltd Rapid City Transport Full time

    Are you a customer-focused, empathetic, compassionate person and enjoy helping others? - Are you flexible, adaptable, and able to follow directions? - Does working behind the wheel of a company provided vehicle sound good to you and are you comfortable _driving wheelchair accessible vehicles?_ **_ **About Us** - Rapid City Transportation_ _o/b Autolux...

  • Accessible Vehicle Driver

    7 months ago

    Richmond Hill, Canada Autolux Ltd Rapid City Transport Full time

    Are you a customer-focused, empathetic, compassionate person and enjoy helping others? - Are you flexible, adaptable, and able to follow directions? - Does working behind the wheel of a company provided vehicle sound good to you and are you comfortable _driving wheelchair accessible vehicles?_ **_ **About Us** - Rapid City Transportation_ _o/b Autolux...

  • Accessible Vehicle Driver

    1 month ago

    Richmond Hill, Canada Autolux Ltd Rapid City Transport Full time

    Are you a customer-focused, empathetic, compassionate person and enjoy helping others? - Are you flexible, adaptable, and able to follow directions? - Does working behind the wheel of a company provided vehicle sound good to you and are you comfortable _driving wheelchair accessible vehicles?_ **_ **About Us** - Rapid City Transportation_ _o/b Autolux...

  • Accessible Vehicle Driver

    7 months ago

    Richmond Hill, Canada Autolux Ltd Rapid City Transport Full time

    Are you a customer-focused, empathetic, compassionate person and enjoy helping others? Are you flexible, adaptable, and able to follow directions? Does working behind the wheel of a company provided vehicle sound good to you and are you comfortable _driving wheelchair accessible vehicles?_ **_ **About Us** - Rapid City Transportation_ _o/b Autolux Ltd._...

  • Accessible Vehicle Driver

    7 months ago

    Richmond Hill, Canada Autolux Ltd Rapid City Transport Full time

    Are you a customer-focused, empathetic, compassionate person and enjoy helping others? Are you flexible, adaptable, and able to follow directions? Does working behind the wheel of a company provided vehicle sound good to you and are you comfortable - _driving wheelchair accessible vehicles?_ **_ **About Us** - Rapid City Transportation_ - o/b Autolux...

  • Advertising and Promotions Coordinator

    2 months ago

    Richmond Hill, Canada ITECH CONSULTING GROUP Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - **Tasks**: - Develop all kinds of events for publicity, fundraising and information purposes - Develop communication strategies - Develop policies - Implement communication strategies and programs - Prepare bibliographies, indexes, reading lists, guides and other finding aids -...