Patient Administrative Associate
2 weeks ago
**Summary of Duties**
The PAA is responsible for coordination of patient flow (admission/transfer/discharge) and patient activities; administrative services for patient care unit; maintenance of patient records, SEIU staffing
**Qualifications/Skills**
- One year of Community College - Medical Terminology course preferred
- **Outstanding customer Service skills essential**:
- Applicants who have successfully completed of the Hospital’s PAA training and successfully met the requirements of the Performance Review and Development Plan (i.e. confirmed in the PAA role) will be given priority consideration
- One year of Administrative/Business experience required, in a health care setting preferred
- Demonstrated Patient-Focused Care/Customer Service behaviour
- Knowledge of software packages such as Word/Windows
- Demonstrated proficiency using BMS and Quadramed
- Demonstrated proficiency using SRM e-requisitioning program
- Demonstrated proficiency using ESP payroll program
- Demonstrated proficiency using Sunnycare/Order Entry Functions
- Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute
- Ability to organize work effectively and work at a fast pace in an unpredictable environment
- Excellent problem-solving and communication skills
- Demonstrated ability to work in a team environment
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