IT Team Lead

3 months ago

Brantford, Canada Slacan Industries Inc. Full time

SLACAN Industries Inc. is Canada's largest designer and manufacturer of Poleline Hardware, which includes a full line of Transmission and Distribution products. We service the OEM market including agricultural, mining, and other industries. Our in-house processes include forgings, hot / cold stampings and weldments.
- ** Our Company is growing and we are currently looking for an IT Team Lead to join the team**

**Are you a seasoned IT professional looking to take the next step in your career? We are seeking a dedicated and skilled individual with a strong background in IT to join our team as an IT Team Lead. This is a unique opportunity for someone who is passionate about technology and eager to grow into a managerial role.**

**Why Work at Slacan?**
- Excellent company paid benefit and wellness package
- Group RRSP (5% Company Contribution and 4% matching)
- Employee Family Assistance Program
- Employee events throughout the year (i.e. food truck days, ice cream days, Slacan giveaways)
- Bi-monthly Company Newsletter
- Opportunities for career development

**Position Overview**

Your role will be pivotal in managing, directing, and overseeing the smooth operation of our IT department. You'll be instrumental in recommending, sourcing, implementing, and maintaining cutting-edge computer systems - both hardware and software. Your efforts will be focused on enhancing productivity, efficiency, and automation across our entire facility.

**Responsibilities**
- Stay at the forefront of technological advancements, continuously monitoring and recommending new technologies to align with Slacan's objectives.
- Ensure optimal IT service levels by actively participating in the development of structures and processes aimed at enhancing IT support services.
- Collaborate closely with department managers to understand their needs and proactively manage technology-related requirements to support their operations.
- Provide valuable support to corporate projects and initiatives by offering resource assistance, conducting business case analyses, preparing budgets, and estimating resources.
- Cultivate and oversee relationships with suppliers providing computer hardware, software, and telecom services, ensuring alignment with our business needs and objectives.
- Lead and manage IT personnel to efficiently oversee and operate our technological infrastructure, driving operational excellence.
- Other duties as assigned

**Knowledge and Experience**
- Post secondary education in computer science, technology or a related field.
- Minimum of 5 years of related experience
- Experience working in a manufacturing environment is an asset
- Experience in customer support, project management and delivery of results.
- Extensive experience in ERP systems (Infor CSI 10 an asset)
- Solid troubleshooting and problem solving skills and implementing new processes.
- Ability to set appropriate expectations and deadlines of self and other members of the IT team.
- Ability to handle multiple initiatives and issues focused on resolving customer concerns and system improvements.

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