Member Service Representative

3 weeks ago


Stony Plain, Canada Servus Credit Union Full time

**Posting Closes**:August 14th, 8:00 am

**Employment Status**:Part Time/20 Hours per week.

**Compensation**:$20.07 - $25.08 per hour

Servus is growing We are currently looking for a **Member Service Representative **at our **Stony Plain** Branch**

Servus's customers are also our member-owners, so we call our Customer Service Representatives, Member Service Representatives. Reporting to the Assistant Manager Member Service you play a vital role as the face of our Credit Union. As a first point of contact in the branch, you will provide a personalized and friendly experience for each member responding to their inquiries, identifying financial needs, and providing recommendations for Servus products.

More specifically, the scope of your responsibilities will include, but are not limited to:

- Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
- With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing
- Understanding member needs and identifying opportunities to promote Credit Union products and services - referring them to appropriate team members and external partners as required
- Achieving or exceeding assigned sales and referral goals
- Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
- Contributing positively to branch morale and a cohesive work environment

**Requirements**:
To qualify, you must have **customer service or sales experience, cash-handling experience, and a high school diploma**.

Although not required, the following experience, education/certificates are valuable assets:

- Previous experience working with a financial institution
- Post-secondary education in Finance (or related studies)

**Benefits**

Working for Servus has outstanding benefits. We offer our employees flexible and practical benefits in addition to competitive salaries and career-building opportunities. Some of our benefits include:

- Immediate financial benefits
- Group RSP programs available after 3 months
- 6% vacation rate
- Flexible group benefit plan
- Flexible health and/or wellness spending account
- Employee/family assistance program

**What happens next?



  • Stony Plain, Canada ATB Financial Full time

    Our bottom line is different.There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our...

  • Team Member

    5 days ago


    Stony Plain, Canada Tim Hortons | Company #502060 Full time

    As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team...

  • Team Member

    5 days ago


    Stony Plain, Canada Tim Hortons Full time

    Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...


  • Stony Plain, Canada ATB Full time

    Our bottom line is different.There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and...


  • Stony Plain, Canada ATB Financial Full time

    Our bottom line is different.There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and...


  • Stony Plain, Canada Tim Hortons Full time

    Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...


  • Stony Plain, Canada Specially Maid Full time

    **SPECIALLY MAID** - Elevating the Standard in Home and Office Cleaning Services. Located in Stony Plain, we are more than a cleaning service. We are a team committed to enhancing the lives of our clients, employees, and the communities we touch. Our mission is to provide an unparalleled cleaning experience, and we're looking for individuals who share our...


  • Stony Plain, Canada Barrier Group Full time

    Barrier Group is an industrial company that services the Oil & Gas Industry across Western Canada. Based out of Stony Plain, Alberta, we provide services such as Field Coatings, Tank Coatings, Welding, Pipeline Construction, and Integrity work. At Barrier Group, our vision is to build long term business relationships based on responsiveness and reliability...

  • Service Manager

    4 weeks ago


    Stony Plain, Canada XCMG Canada Full time

    **Job Summary** XCMG Canada Ltd. is currently seeking an energetic individual to join a growing and dynamic team as a Service Manager at our Canadian headquarters located in **Edmonton, AB**. This role will focus on our mobile elevating platform equipment lines. In this position, you will be providing technical expertise on XCMG equipment to dealers and...

  • general manager

    1 week ago


    Stony Plain, Canada 1950032 AB Ltd. Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish objectives for the organization and formulate or approve policies and...


  • Stony Plain, Canada Central Alberta Co-Op Full time

    **Be part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. **Located in Stony Plain, Alberta, North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal, Sherwood Park and Edson. We...

  • general manager

    2 weeks ago


    Stony Plain, Canada 1950032 AB Ltd. Full time

    Education: Expérience: EducationBachelor's degreeTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish objectives for the organization and formulate or approve policies and programsRepresent the...


  • Stony Plain, Canada Amaranth Foods Full time

    NOTE: We are hiring either TWO Part-Timers or ONE Full-Timer for this role in St. Albert. Welcome to Amaranth, where we're not just about providing stellar customer service - we're on a mission to craft an exceptional experience. Imagine a community where local farmers and producers unite to bring wholesome, healthy food to our tables. As we expand in...


  • Stony Plain, Canada Central Alberta Co-Op Full time

    **Be a part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. **Located in Stony Plain, Alberta, North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal and Sherwood Park and...


  • Stony Plain, AB, Canada The Mobile Shop Full time

    The Mobile Shop Careers - Wireless Sales Representative What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our Wireless Sales Representative are our front-line advisors that use their...


  • Stony Plain, Canada North Central Co-op Full time

    **Who we are**: **Key Job Responsibilities** - Utilize product and service knowledge to support customers. - Initiate positive interactions with customers to develop trust and loyalty with North Central Co-op. - Complete price checks upon request in a professional manner. - Stock, organize and complete merchandise displays according to store standards and...


  • Stony Plain, Canada Edo Japan Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and...


  • Stony Plain, AB, Canada The Mobile Shop Full time

    The Mobile Shop Careers - Wireless Sales Representative What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our Wireless Sales Representative are our front-line advisors that use their...


  • Stony Plain, Canada Edo Japan Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and service meet...

  • Customer Service Clerk

    18 hours ago


    Stony Plain, Canada North Central Co-op Full time

    **Who we are**: As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our work is guided by our values of integrity, excellence and responsibility and driven by our vision of building sustainable communities together. **Key Job...