Publication Materials Clerk

3 weeks ago

Greater Sudbury, Canada Ministry of Mines Full time

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this role, you will:

- process and fill client orders received by filling orders from existing publication stock or from on-demand files
- provide customer service and process payments for client orders
- package publications and ship client orders by mail or courier
- process and sort incoming/outgoing mail

**How do I qualify?**:
**Communication and Organizational Skills**:

- you have demonstrated oral and written communication skills when dealing with internal and external clients
- you possess organizational skills to provide efficient client services, set work priorities to ensure delivery deadlines are met

**Computer and Cash Handling Skills**:

- you have computer skills and are proficient with Office suite programs
- you can operate a cash register and credit/debit card machines

**Analytical Skills**:

- you can identify and sort outgoing mail while ensuring that mail items meet shipping standards
- you can verify destination for courier shipments, reroute misaddressed mail as needed
- you can perform duties independently while using sound judgment and can work with mínimal supervision

**Knowledge**:

- you can obtain knowledge of the Mines and Minerals Division basic programs
- you can obtain knowledge of shipping options (time frames, cost, etc.) and help clients make informed decisions
- you can obtain knowledge of courier company policies and guidelines

**Additional Information**:
**Address**:

- 1 English Permanent - Full Time, 933 Ramsey Lake Rd, Sudbury, North Region

**Compensation Group**:

- Ontario Public Service Employees Union- Understanding the job ad - definitions**Schedule**:
***
- 3.7**Category**:

- Customer and Client Services**Posted on**:

- Thursday, January 25, 2024**Note**:

- N-MN-209802/24

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