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Guest Experience Manager

4 weeks ago


Mississauga, Canada Milestones Bar and Grill Heartland Full time

Milestones Heartland is now hiring a Part-Time & Full-time Guest Experience manager. Must have a minimum of 3 years of managerial experience.

The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit.

As a Manager of Guest Experience at Milestones, you ensure the highest level of service for each guest within your restaurant. You drive food quality, maintain cleanliness, inspire and maintain high team morale, all while developing others

**A Manager’s responsibilities include but are not limited to**:

- Ensuring proper and efficient flow of service in the dining room.
- Engaging with guests and ensuring they feel welcomed, comfortable and well looked after.
- Effectively resolve any issue concerning front of house.
- Coordinating staff to do specific tasks for efficiency.

**Job Types**: Full-time, Part-time

Pay: $21.00-$23.00 per hour

Expected hours: 15 - 20 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Restaurant management: 3 years (required)

**Location**:

- Mississauga, ON L5R 3T2 (preferred)

Work Location: In person

Application deadline: 2024-09-02