Manager, Business Mgmt

2 weeks ago

Toronto, Canada TD Bank Full time

402722BR

Technology Solutions

Toronto, ON

March 13, 2023

Company Overview

Department Overview

Enterprise Payments Team is working to meet the evolving needs of our customers and clients in delivering legendary payment experiences and capabilities through a connected, trusted, modern and green enterprise payments platform.
Our mandate will drive harmonization of strategy, empowerment of LOBs, external collaboration, effective use of platforms, and safety & security of payment.

What we do
- Explore innovated payment solutions by building seamless, connected, personalized, and digital focused payment experiences.
- Leverage data to enable offers, insights and value-add services
- Building an Enterprise Payments Platform that is smart, agile, flexible, resilient and creates optionality
- Strive to acquire, retain, and develop top talent, exemplifying One TD

**Job Description**:

- Drive the holistic governance and control strategy in support of Enterprise Payments’ mandate to mature enterprise payments risk transparency and align oversight.
- Play an enterprise role in coordinating and ensuring end-to-end enterprise payments oversight focused on existing processes and emerging trends. The position requires relationship and influencing skills with a proven ability to understand the details while translating key messages to senior and cross-functional forums.
- Act as a strategic partner to leadership team on the management of the Payments portfolio and financials, with industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying end to end operational efficiencies and risks/opportunities
- Development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize efficiency and effectiveness
- Lead, facilitate or actively generate action and remediation plans that address industry, risk, and governance issues.
- Facilitate relevant governance meetings or committees, provide specialized business management related advice / support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness
- Organize the planning, agenda, content, and action items for quarterly meetings of the Payment Oversight Council and liaise with enterprise payments control function leads to ensure a strong discipline of end-to-end oversight
- Manage a diverse portfolio of business management activities for complex functional area(s) and implement policies / processes to meet business management, strategy, and governance objectives.
- Support the oversight, policy, and governance function as a first line of defense for Enterprise Payments and maintain a culture of risk management and control in alignment with the risk appetite.
- Heighten awareness of and influence key industry/regulatory developments that impact payments systems including by supporting TD’s Payments Canada representative

**Requirements**:

- Experience in Payments Industry is considered an asset
- Undergraduate Degree; 7+ years relevant experience.
- Ability to work autonomously as a lead within a specialized business management function and provide direction, specialized knowledge, advice and guidance to various stakeholders and team members.
- Confidence and ability to oversee and work independently on a variety of complex initiatives end-to-end (primarily on short
- to medium
- term issues requiring specialist knowledge and/or the integration of cross-functional processes.
- Prioritize and manage own workflow to ensure quality and efficiency (i.e., meet deadlines; be flexible in adjusting to changing work priorities), ability to multitask, attention to detail, ability to meet tight deadlines in a fast-paced environment.
- Willingness and strength in providing guidance and influencing multiple teams across a broad spectrum of initiatives and functional domains.
- Demonstrated ability to work in a team environment where flexibility, keeping others informed and anticipating needs is essential.
- Advanced knowledge of MS Office including Word, PowerPoint, Visio, and Excel

Shared Accountabilities:

- Partner with 1B/Operational Risk/ Audit and other Risk partners to guide oversight and key areas of intervention
- Partner with LOB and Operations teams to synthesize rules, standards and ensure safety/ soundness across payments for TDBG and our customers
- Partner with Payments LOB to ensure policies are adopted and advocate for change with external networks where appropriate.

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materia

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