Produce Team Leader

2 weeks ago


Calgary, Canada Sunterra Market Full time

The Produce Team Lead plans, organizes, directs, controls, and evaluates the operations of the Produce Department. The role will include setting and maintaining attractive fresh produce displays and assure that all objectives and goals of the department and store, as communicated by the Market Manager are met or exceeded. This role is crucial in ensuring that our customers receive the highest quality products and exceptional service. The Produce Team Lead will be responsible for managing team members, maintaining inventory, and driving sales while fostering a positive shopping experience for all customers. You will ensure a positive company image by providing legendary customer service and exceptional leadership
- **Open Availability Required. Reports to Assistant Market Manager and Market Manager.**_

**Duties & Responsibilities**:

- Supervise, coordinate and schedule Produce Department Team Members
- Lead and motivate the produce team to achieve sales goals and maintain high standards of customer service.
- Oversee daily operations, including inventory management, product displays to maximize sales.
- Forecast and order produce items as required
- Establish Team Member work schedules and monitor staff performance
- Establish effective methods for the increasing productivity in the Produce Department
- Maintain and evaluate records of stock, sales and wastage
- Train staff in job duties, sanitation, and safety procedures
- Ensure that Sunterra’s food quality and service standards are met
- May participate in the selection of food service staff and assist in the development of policies, procedures and budgets
- Control and maintain records of inventory, monitor revenues and make suggestions for procedures and price changes
- Assist and support the Produce Team with all departmental functions.
- Follow through on all customer questions and requests.
- Clean, peel, slice and trim vegetables and fruits for ready-to-serve offerings.
- Prepare ready to serve products such as Sunterra’s freshly squeezed juices.
- Understand juicing machine usage, safety, and maintenance
- Keep all cases and shelves clean, well-stocked and properly rotated.
- Follow established food safety, cleaning, and maintenance procedures.
- Maintain accurate retail pricing and signage.
- Oversee sampling of department products to customers.
- Be aware of new products and their placement.
- Know and practice proper lifting techniques and safe use of all tools and equipment.
- Practice proper care and maintenance of all equipment.
- Report safety violations and hazards immediately; maintain department security.
- Perform other duties as assigned by the Market Managers

**Qualifications**:

- Managerial or supervisory experience in a related industry
- High School Diploma or equivalent
- Food Safety Mini Course certification preferred
- Excellent customer service skills
- Excellent communications skills
- Managerial or supervisory skills
- Understanding of budgeting and sales analysis
- Knowledge of fruit and vegetable variations
- Ability to visually examine products for quality and freshness

**Working Conditions**:

- Standing and/or walking for extended periods of time.
- Some exposure to temperature variations and wet conditions.
- May walk and work on uneven surfaces.
- Requires some reaching above and below shoulder height.
- Repetitive use of hands with power grasping and fine manipulation.
- May need to use a ladder or stool to reach product or supplies.
- Repetitive stretching and lifting required.
- Lifting of items up to 40 pounds (over 40 requires a team lift)
- Just like finishing a hard day's work on the farm, working at Sunterra will provide you with a sense of ownership, pride and the satisfaction of a job well done. You'll feel a sense of belonging when you join our growing Sunterra family as well as a sense of fulfillment as Full time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location) and a general discount on all groceries in-store_
- The seeds of Sunterra took root on the Price family farm over forty years ago in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born._

Pay: From $16.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Extended health care
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Supervising: 1 year (preferred)

Work Location: In person


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