Business Operations Assistant

6 months ago

Toronto, Canada Skills for Change Full time

**JOB CLASSIFICATION**: Business Operations Assistant

**PROGRAM/DEPARTMENT**: Business Operations

**COMPANY**: Skills for Change

**LOCATION**: 791 St. Clair Avenue West, Toronto, ON

**CONTRACT TYPE**: Contract (Union)

**HOURS**: 35 hours per week (Monday-Friday with occasional evening and/or weekend hours)

**PAY RATE**: $23.00 per hour

**REPORTS TO**: Manager, Digital Transformation

**START DATE**: Immediately

**END DATE**: 6-month Contract

**COMPANY**:
Located on the traditional territories of the Mississauga of the Credit, the Anishnabeg, the Chippewa, Haudenosaunee, and the Wendat peoples, Skills for Change is working towards advancing the Sustainable Development Goals for the Greater Toronto and Hamilton Area. Named Charity Village's Best Non-Profit Employer - Diversity, Equity and Inclusion and winner of the 2021 Canada Volunteer Awards for innovation, our organization is committed to reducing poverty, improve mental health, eliminating gender-based violence, building community, eradicating systemic racism, and settling and creating sustainable communities for all immigrants, refugees, and underserved communities. Start your career with SfC and join our 40-year history of creating innovative programming to build welcoming and equitable communities.

**GENERAL ACCOUNTABILITY**:
Founded in 1982, Skills for Change is a leading non-profit organization serving immigrants and refugees in Canada. Our mission is to build welcoming and equitable communities. Skills for Change is known for pioneering programs that respond to shifting immigration and workplace trends and lead to employment. We create skills development opportunities for immigrants and refugees to access and fully participate in the workplace and wider community. Our Agency has played a major role in uplifting immigrant and equity-seeking communities for 40 years. As one of the leading holistic service providers in our sector, Skills for Change offers more than 25 programs and services, and annually serves 16,000 people who are newcomers, immigrants, and equity-seeking groups in services around employment, integration, mental health, leadership, entrepreneurship, and more.

**Skills for Change is working to**:

- Reduce poverty through decent jobs,
- Settle newcomers to build a life in Canada,
- Improve Mental Health and Wellbeing,
- Build skills to promote increased labour market freedom,
- Advocate for environmentally sustainable and healthy communities,
- Combat social and professional isolation through mentorship and networking,
- Help underserved seniors to make friends and be digitally safe,
- Empower entire communities to work towards eradicating systemic racism,
- Provide youth with equal access to opportunities,
- Promote gender equality.

**POSITION NATURE AND SCOPE**:

- Provide administrative assistance to the Business Operations team
- Support the Business Operations team with special projects and initiatives
- Act as backup for the Program Associate (Business Operations) position

**SPECIFIC ACCOUNTABILITIES**:

- Manage and maintain shared spaces including ensuring that furniture and equipment are in good working condition
- Manage internal and external storage spaces and coordinate the movement for furniture, technology and equipment onsite at 791 St. Clair Ave W and between SfC offices
- On-site contact for all handyman services including liaising to ensure satisfactory completion of work
- Research pricing for IT products obtain and compare quotes, and make recommendations to Business Operations team
- Maintains service logs of all leased and owned equipment including tracking maintenance on printers, HVAC, fire safety equipment, etc. coordinating closely with the Program Associate (Business Operations)
- Assist with researching and documenting current practices, identifying gaps and recommending modifications to streamline processes; and drafting process documents for the Business Operations team based on recommended improvements
- Support other activities of the business operations team as assigned

**QUALIFICATIONS, SKILLS, AND ATTRIBUTES**:

- Post-Secondary degree or diploma required in administration and/or related field
- A minimum of 1 year experience providing administrative support
- Ability to analyze and interpret applicable laws, rules, regulations, codes, guidelines and policies and procedures
- Ability to travel offsite if and when required
- Criminal reference check for vulnerable sector is required
- Excellent communication skills, fluent in other languages would be an asset
- Strong interpersonal, teamwork and customer service skills
- Initiative, energy, and persistence in completing assignments
- Adaptable with excellent problem-solving skills and a high level of resourcefulness
- Excellent organizational skills and ability to multitask effectively
- Sensitivity to, and understanding of, issues of concern to the immigrants and refugees, youth, persons with a disability

We thank all applicants for th

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