Scotiamcleod Assistant Manager, Business Operations

3 months ago


Toronto, Canada Scotiabank Full time

Requisition ID: 208550

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

**Purpose of Job**:
As a member of the National Sales Management team, the Assistant Manager, Business Operations, contributes to building and maintaining a strong platform that supports a high-performance sales force and branch network.
They are responsible to effectively and efficiently assisting with the management of several policies and procedures regarding core ScotiaMcLeod programs including areas such as compensation, performance reporting and Advisor transitions.
The Assistant Manager, Business Operations, is expected to provide day-to-day operational support and ensure that the service provided meets the business need with the utmost efficiency.

**WHAT YOU’LL BE DOING**
In this job you will:

- Assist with the management of ScotiaMcLeod policies and procedures related to Advisor compensation and performance, including the implementation of policies, annual reviews and grid level adjustments, reporting, and tracking where required.
- Develop a strong understanding the various compensation programs applicable to Advisor teams. As required, provide required reporting, tracking, and analysis to Senior Sales Management, Regional Offices and Branch Managers. Will require a thorough understanding of the compensation models and recognition programs.
- Work closely with HR Administration and Variable Compensation regarding compensation and performance related inquires.
- Identify opportunities for operational improvements to increase efficiencies and better serve client needs;
- Provide support on ad hoc projects and initiatives, as required, by the business to ensure alignment with the strategic focus and project plans.
- Liaise with all levels of Sales Management to drive resolution to business issues in a manner that is aligned to strategy and supports the needs of the field and business.
- Develop an understanding of the various systems used by the field (i.e., Host on Demand, SCORE, Salesforce, etc.)
- Control, execute and assist with specific requests from ScotiaMcLeod Branches regarding policy clarification, data confirmation, operational issue resolutions, and other requests.

**DO YOU HAVE THE SKILLS**:
We’d love to work with you if you have:

- Experience in the securities industry is required
- Excellent verbal and written communication
- Strong organization skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Ability to work within a team environment and be a strong collaborator
- Contributes to and builds a high-performance environment and fosters an inclusive work environment.

**WHAT’S IN IT FOR YOU**:

- At ScotiaMcLeod we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development - there are endless possibilities. At ScotiaMcLeod
- you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities
- for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development - free access to Scotia Academy to upskill and develop your skills.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



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