Manager, Patient Care Services Geriatric Psychiatry

6 days ago

Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

**Position Information**

**Posting Number**:

- ROM24-144E**Title**:

- Manager, Patient Care Services Geriatric Psychiatry Outreach, Regional Lead Behaviour Support Ontario, Champlain (RFT 1.0 FTE)**Position Status**:

- Regular Full-time**FTE**:

- 1.0**Job Schedule**:

- Days/Evenings**Unit**:

- Outreach**Department**:

- Geriatric Psychiatry**Union**:

- Non-union**Site**:

- Royal Ottawa Mental Health Centre**About The Royal**
- As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education._

**Purpose**:
Reporting to the Director, Patient Care Services, the Manager, Patient Care Services (MPCS), Regional Lead Behaviour Support Ontario, (BSO) Champlain, provides front line clinical, professional and administrative leadership for the team in the delivery of Geriatric Mental Health services. The MPCS is accountable for the quality of service clients receive and for monitoring and maintaining** **appropriate standards of interdisciplinary professional Geriatric Psychiatry teams, in accordance with established standards of practice and policy.

As the Regional Behavioral Support Manager, you will play a pivotal role in enhancing the quality of care for seniors living with mental illness and dementia within our healthcare system. You will be responsible for developing and implementing behavioral support programs, collaborating with healthcare professionals, and ensuring the well-being and safety of our senior population. This position requires a strong background in behavioral health, a passion for working with seniors, and excellent leadership and communication skills.

**Duties**:

- In line with The Royal vision, mission and values:

- Provide clinical and administrative leadership.
- A thorough knowledge of best practices and clinical experience in assessment and treatment of seniors with Mental Health, Cognitive and Neuropsychiatric symptoms.
- Front line management, overseeing more than one area with a wide span of control.
- Collaborate with the Clinical Director and DPCS in the achievement of strategic goals and objectives.
- Participate in recruitment, labour relations and evaluation.
- Ensuring compliance with established standards of practice, corporate policies and guidelines.
- Support the interdisciplinary approach to client and family-centred patient care and recovery principles.
- Responsible for the integration and coordination of patient services across disciplines.
- Assist with budget preparation.
- Ensure accurate completion of time cards and use of ESP as required.
- Manage team operations and provide monitoring and supervision.
- Implement corporate attendance management.
- Role model The Royal values.
- Support and maintain the development of a learning environment with the team.
- Ensure safety and risk management practices within the program.
- Participate in development and delivery of educational and informational programs for employees, clients and families, public.
- Ensure indicators are developed, monitored and evaluated and communicated related to the mental health services provided.
- RAI co-ordination and education.
- Co-ordination of safe and successful transitions in care.
- Ensure communication and understanding of corporate strategic plan, policies, etc. with front line staff.
- Implement policies, procedures, objectives, standards and quality improvement measures.
- Ensure adequate staffing levels.
- Ensure sufficient fiscal resources are available.
- Complete annual performance review/development with assigned staff.
- Identify capital and operating budget requirements, monitor performance, initiate corrective plans as necessary.
- Manage in compliance within collective agreements and applicable legislation.
- Manage within a continuous quality improvement and collaborative approach.
- Implement corporate initiatives such as patient safety and infection control.
- Design, implement, and evaluate behavioral support programs tailored to the unique needs of seniors with mental illness and dementia.
- Collaborate with multidisciplinary teams across sectors, Long-term care, hospitals and community to integrate behavioral support strategies into overall patient care plans.
- Support training and education for healthcare staff on best practices for managing behavioral challenges in seniors.
- Foster a culture of empathy, understanding, and person-centered care within the organization.
- Support assessments of seniors with mental illness and dementia to identify behavioral concerns and develop appropriate intervention plans.
- Work closely with clinical teams to address complex behavioral is

  • Social Worker

    2 weeks ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    **Case Manager - Geriatric Psychiatry** Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a community-based mental health program funded by Ontario Health serving older adults in the Ottawa region. Case Managers provide comprehensive assessment, treatment and follow-up to seniors with mental health problems and/or dementia with responsive...

  • Social Worker

    2 weeks ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    **Case Manager - Geriatric Psychiatry** Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a community-based mental health program funded by Ontario Health serving older adults in the Ottawa region. Case Managers provide comprehensive assessment, treatment and follow-up to seniors with mental health problems and/or dementia with responsive...

  • Social Worker

    5 days ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    **Case Manager - Geriatric Psychiatry** Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a community-based mental health program funded by Ontario Health serving older adults in the Ottawa region. Case Managers provide comprehensive assessment, treatment and follow-up to seniors with mental health problems and/or dementia with responsive...

  • Social Worker

    1 week ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    **Case Manager - Geriatric Psychiatry** Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a community-based mental health program funded by Ontario Health serving older adults in the Ottawa region. Case Managers provide comprehensive assessment, treatment and follow-up to seniors with mental health problems and/or dementia with responsive...

  • Bilingual Medical Secretary

    3 weeks ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    Geriatric Psychiatry Community Services of Ottawa provides excellence and leadership in the practice of community-based mental health care for older adults. The medical secretary is an important team member who supports our physicians and interdisciplinary team, while assisting clients to access care. **Primary Functions** The secretary will be delegated...

  • Bilingual Medical Secretary

    1 week ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    Geriatric Psychiatry Community Services of Ottawa provides excellence and leadership in the practice of community-based mental health care for older adults. The medical secretary is an important team member who supports our physicians and interdisciplinary team, while assisting clients to access care. **Primary Functions** The secretary will be delegated...

  • Social Worker

    7 days ago

    Ottawa, Ontario, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    Case Manager - Geriatric PsychiatryGeriatric Psychiatry Community Services of Ottawa (GPCSO) is a community-based mental health program funded by Ontario Health serving older adults in the Ottawa region. Case Managers provide comprehensive assessment, treatment and follow-up to seniors with mental health problems and/or dementia with responsive behaviours,...

  • Bilingual Medical Secretary

    4 weeks ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    Geriatric Psychiatry Community Services of Ottawa provides excellence and leadership in the practice of community-based mental health care for older adults. The medical secretary is an important team member who supports our physicians and interdisciplinary team, while assisting clients to access care. **Primary Functions** The secretary will be delegated...

  • Bilingual Medical Secretary

    3 hours ago

    Ottawa, Canada Geriatric Psychiatry Community Services of Ottawa Full time

    Geriatric Psychiatry Community Services of Ottawa provides excellence and leadership in the practice of community-based mental health care for older adults. The medical secretary is an important team member who supports our physicians and interdisciplinary team, while assisting clients to access care. **Primary Functions** The secretary will be delegated...

  • Registered Nurse

    3 weeks ago

    Ottawa, Canada The Royal Mental Health Centre Full time

    Duties : Direct Practice/Consultation Establish positive working relationships with staff of LTCH.Develop alliances and negotiate best practice approaches to improve the care of elderly residents with mental health issues, with a particular emphasis on dementia care and related behavioural and psychological symptoms of dementia (BPSD). Provide...

  • Registered Nurse

    4 weeks ago

    Ottawa, Canada The Royal Mental Health Centre Full time

    Duties : Direct Practice/Consultation Establish positive working relationships with staff of LTCH.Develop alliances and negotiate best practice approaches to improve the care of elderly residents with mental health issues, with a particular emphasis on dementia care and related behavioural and psychological symptoms of dementia (BPSD). Provide...

  • Registered Nurse

    7 days ago

    Ottawa, Ontario, Canada The Royal Mental Health Centre Full time

    Duties : Direct Practice/Consultation Establish positive working relationships with staff of LTCH.Develop alliances and negotiate best practice approaches to improve the care of elderly residents with mental health issues, with a particular emphasis on dementia care and related behavioural and psychological symptoms of dementia (BPSD). Provide...

  • Manager, Patient Care Services

    2 days ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM23-431E**Title**: - Manager, Patient Care Services**Position Status**: - Regular Part-time**FTE**: - 0.4**Job Schedule**: - Nights**Department**: - Forensic Psychiatry**Union**: - Non-union**Site**: - Royal Ottawa Mental Health Centre**About The Royal** - As one of Canada’s foremost mental health...

  • Manager, Patient Care Services

    7 days ago

    Ottawa, Ontario, Canada The Royal Ottawa Mental Health Centre Full time

    Position InformationPosting Number: ROM23431ETitle: Manager, Patient Care ServicesPosition Status: Regular ParttimeFTE: 0.4Job Schedule: NightsDepartment: Forensic PsychiatryUnion: NonunionSite: Royal Ottawa Mental Health CentreAbout The Royal As one of Canada's foremost mental health care and academic health science centres, The Royal has a clear purpose:...

  • Personal Care Attendant

    1 week ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM24-134E**Title**: - Personal Care Attendant (RPT 0.4 FTE)**Position Status**: - Regular Part-time**FTE**: - 0.4**Job Schedule**: - Nights**Unit**: - Inpatient Unit**Department**: - Geriatric Psychiatry**Union**: - CUPE Local 942**Site**: - Royal Ottawa Mental Health Centre**About The Royal** As one...

  • Personal Care Attendant

    1 week ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM24-137E**Title**: - Personal Care Attendant (RFT 1.0 FTE)**Position Status**: - Regular Full-time**FTE**: - 1.0**Job Schedule**: - Days/Nights**Unit**: - Inpatient Unit**Department**: - Geriatric Psychiatry**Union**: - CUPE Local 942**Site**: - Royal Ottawa Mental Health Centre**About The...

  • Personal Care Attendant

    7 days ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM24-136E**Title**: - Personal Care Attendant (RPT 0.4 FTE)**Position Status**: - Regular Part-time**FTE**: - 0.4**Job Schedule**: - Days/Evenings**Unit**: - Inpatient Unit**Department**: - Geriatric Psychiatry**Union**: - CUPE Local 942**Site**: - Royal Ottawa Mental Health Centre**About The...

  • Director, Patient Care Services

    2 weeks ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM24-113E**Title**: - Director, Patient Care Services (RFT 1.0 FTE)**Position Status**: - Regular Full-time**FTE**: - 1.0**Job Schedule**: - Days**Department**: - Forensic Psychiatry**Union**: - Non-union**Site**: - Royal Ottawa Mental Health Centre**About The Royal** - As one of Canada’s foremost...

  • Personal Care Attendant

    7 days ago

    Ottawa, Ontario, Canada The Royal Ottawa Mental Health Centre Full time

    Position InformationPosting Number: ROM24136ETitle: Personal Care Attendant (RPT 0.4 FTE)Position Status: Regular ParttimeFTE: 0.4Job Schedule: Days/EveningsUnit: Inpatient UnitDepartment: Geriatric PsychiatryUnion: CUPE Local 942Site: Royal Ottawa Mental Health CentreAbout The RoyalAs one of Canada's foremost mental health care and academic health science...

  • Manager, Patient Care Services

    1 week ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM24-177E**Title**: - Manager, Patient Care Services (RFT 1.0 FTE)**Position Status**: - Regular Full-time**FTE**: - 1**Job Schedule**: - Days**Department**: - Youth Psychiatry Program**Union**: - Non-union**Site**: - Royal Ottawa Mental Health Centre**About The Royal** - As one of Canada’s foremost...