Call Centre Team Leader

**Customer Service/Sales Team Leader** AutoShack is an Ottawa based E-commerce company with 40+ years’ experience in the automotive industry. **Responsibilities** - Training, and preparing representatives to respond to customers questions and complaints and troubleshoot problems with services or products - Ensuring representatives understand and comply...

**Customer Service/Sales Team Leader** **Responsibilities**: 1. Supervise and manage a team of contact center agents, providing coaching, support, and guidance to ensure excellent customer service and support. 2. Monitor and evaluate agents' performance, providing regular feedback and conducting performance reviews. 3. Develop and implement strategies to...

**Customer Service/Sales Team Leader** **Responsibilities**: 1. Supervise and manage a team of contact center agents, providing coaching, support, and guidance to ensure excellent customer service and support. 2. Monitor and evaluate agents' performance, providing regular feedback and conducting performance reviews. 3. Develop and implement strategies to...

**Customer Service/Sales Team Leader** **Responsibilities**: 1. Supervise and manage a team of contact center agents, providing coaching, support, and guidance to ensure excellent customer service and support. 2. Monitor and evaluate agents' performance, providing regular feedback and conducting performance reviews. 3. Develop and implement strategies to...

**CALL CENTER ASSISTANT MANAGER** **AUTOSHACK, **a leading expert in Direct-to-Consumer Retail Auto Parts Distribution for 40+ years, is seeking a Call Center Assistant Manager. The Call Center Assistant Manager will help oversee and lead the operational and qualitative management of the 40+ Call Center Team. The Call Center Assistant Manager will oversee;...

**Benny&Co.** Are you looking to work as part of a dynamic team? Does the idea of advancing within a growing company excite you? Do you want a job that reflects who you are and is adapted to your needs and lifestyle? **We have the perfect position for you** Our promise? A positive environment that supports your growth and is in line with Benny&Co. values:...

Operations Manager - Contact Center Company: AutoShack Location: On-site, Kanata, Ontario, Canada Type: Full-time About Us: AutoShack, a leader in the online auto parts retail industry, is known for providing high-quality aftermarket parts at competitive prices. We value innovation, customer satisfaction, and effective team collaboration. As we continue...

AutoShack is on the lookout for a seasoned professional with extensive hands-on automotive repair experience to take on the role of Team Leader. This position is tailor-made for an individual who combines an intimate knowledge of automotive parts with stellar leadership skills. The primary responsibility of this role is to guide our team of contact center...

Contact Centre Administrator **Role and Responsibilities** - Respond to and process requests through our various sales channels _**(A-Z Claims)**_ - Processing exchanges, returns and refund requests _**(Repicks, Chargebacks & RAs)**_ - Ensuring the accuracy of Customer orders and shipping information _**(Address Verifications)**_ - Responding to Customer...

AutoShack is on the lookout for a seasoned professional with extensive hands-on automotive repair experience to take on the role of Team Leader. This position is tailor-made for an individual who combines an intimate knowledge of automotive parts with stellar leadership skills. The primary responsibility of this role is to guide our team of contact center...

This is NOT your typical retail sales management job. We are looking for a highly motivated individual with a burning desire to succeed in a hybrid retail sales management role. We are a team of mobile communication experts who go the extra mile to ensure our clients get the best device, the best plan, and the best experience. Our mission is to make our...

This is NOT your typical retail sales management job. We are looking for a highly motivated individual with a burning desire to succeed in a hybrid retail sales management role. We are a team of mobile communication experts who go the extra mile to ensure our clients get the best device, the best plan, and the best experience. Our mission is to make our...

Are you an experienced and dedicated individual with a passion for property maintenance? Totalscape Contracting is looking for a Property Maintenance Crew Leader to join our team. If you have a strong work ethic, excellent communication skills, and a knack for leading a crew, we want to hear from you. **Position**: Property Maintenance Crew...

Join the Mad Radish Team! Mad Radish is looking for a passionate over-achiever who will strive to create consistently wonderful experiences for our guests. This is your chance to join a quickly growing restaurant concept, with tons of opportunity for advancement and growth. You should be an energetic people-person and dedicated team player who loves fresh...

Join the Mad Radish Team! Mad Radish is looking for a passionate over-achiever who will strive to create consistently wonderful experiences for our guests. This is your chance to join a quickly growing restaurant concept, with tons of opportunity for advancement and growth. You should be an energetic people-person and dedicated team player who loves fresh...

We are seeking a dynamic, committed professional to join our team: Project Leader - Mechanical 1.0 Regular Monday - Friday, 35 hours per week ESP Level 9 - $61,443 - $79,287 per annum Reporting to the Team Manager of Design and Construction, the Project Leader is responsible for contract management, supervision, specific and ongoing mechanical related...

**Want to work with a team passionate about improving people’s lives? As a Wellness Advisor at Kardish Health Food Centre, you will be part of a team of specialists committed to making it easy for customers to discover well-being solutions that work for them.** **KARDISH HEALTH FOOD CENTRE is looking for you!** We are currently seeking Full-Time Wellness...

**Want to work with a team passionate about improving people’s lives? As a Wellness Advisor at Kardish Health Food Centre, you will be part of a team of specialists committed to making it easy for customers to discover well-being solutions that work for them.** **KARDISH HEALTH FOOD CENTRE is looking for you!** We are currently seeking Full-Time Wellness...

**Want to work with a team passionate about improving people’s lives? As a Wellness Advisor at Kardish Health Food Centre, you will be part of a team of specialists committed to making it easy for customers to discover well-being solutions that work for them.** **KARDISH HEALTH FOOD CENTRE is looking for you!** We are currently seeking Full and Part Time...

Who are We? For over 25 years, The Cell Phone Centre has been the AUTHORITY in mobile phone communications in Ottawa, Cornwall and Hawkesbury Ontario. We pride ourselves on an EXCEPTIONAL client experience by providing our unique, legendary, out-of-this world service. The Cell Phone Centre (Telus and Koodo Mobile Authorized Dealer) is currently recruiting...