Clinic Coordinator

3 weeks ago

Dartmouth, Canada Massage Experts Dartmouth Full time

**MASSAGE EXPERTS - Dartmouth is Hiring**

**P/T Evening and weekend Clinic Receptionist with Outgoing Personality**

**Possibly leading to FT between Dartmouth & new Halifax location (Opening date TBD in the Fall)**

**ADDRESS: 114 Woodlawn Rd, Dartmouth**

**PHONE: 902-462-7117**

**Our Business Hours Are**:
**Monday - Friday - 830:00am - 9:15pm**

**Saturdays - 10:00am - 6:00pm**

**Sundays - 11:00am - 5:00pm**

**Your hours will be varied, mainly evenings and/or weekends. *Sat/Sun availability is necessary for this position**

**We are a thriving, health-focused clinic. Our Front Desk is at the forefront of the organization, welcoming new clients and member clients to our busy clinic.**

**JOB DESCRIPTION: Reporting to the Clinic Manager, this position will be working in a team environment, greeting clients, managing files, answering phones, booking appointments, providing knowledge based opinions, managing insurance claims, increasing repeat business as well as being the right hand in all things governing the smooth operations of the clinic.**

**RESPONSIBILITIES**:
**- Always provide in-depth knowledge of the benefits of Club MEx membership to all non-member clients**

**- Build clinic loyalty by exceeding service expectations and relationship building**

**- Providing a hospitable experience to all clients**

**- Manage appointment bookings**

**- Ensure the clinic is clean and laundry done at all times**

**- Greet clients professionally**

**- Data input and filing**

**- Answer telephone and provide clinic information to callers**

**- Complete billing to clients and insurance companies**

**- Daily financial reconciliation**

**- General administrative and clerical support**

**- Work with appointment software**

**- Manage laundry flow**

**Review and follow all Covid-19 protocols, ensuring the team is following as well.**

**- Other duties as assigned by Clinic Manager, Owner and Corporate Office**

**- Excellent communication skills**

**- Computer proficient**

**- Professional and Mature**

**- Self-Starter**

**- Motivated by Client Interaction**

**- Takes Pride in their Work and their Employer**

**- Has a "Superior Customer Experience" Mentality**

**- Team Spirit**

**JOB REQUIREMENTS**:
**- Communication fluently written and spoken in English**

**- Insurance processing experience is an asset**

**- Previous experience working in a professional office environment**

**- Experience in customer service or sales, over the phone or face to face**

**- Comfortable with basic computer windows-based programs**

**- Ease of using Microsoft Office products**

**- High degree of accuracy in clerical data entry functions.**

**- Clean criminal record**

**Our goal is to help people ** Feel Better, More Often** If yours is too, please APPLY by sending us your resume.**

**Attn**:Maurina, Clinic Manager**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 35 per week

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
MEx Dartmouth is following all protocols set forth between the Massage Therapy Associations and Public Health, and we have even added a few additional of our own to help ensure the safest possible atmosphere for our clients, team and families.

Application question(s):

- Are you available evenings and/or weekends?

**Experience**:

- Administrative/Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2023-05-26

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