Weddings - Group Sales Representative, Blue Diamond

3 weeks ago

Toronto, Canada Sunwing Vacations Group Full time

**About Us**:
**The Opportunity**:
**COMPANY NAME**: Sunwing Vacations Inc.
**Department**: Destination Weddings & Events
**Position**: Blue Diamond Group Sales Representative
**Employment**: Full-Time
**Location**: Toronto, ON

**What You’ll Do**:

- Provides group travel quotes for hotel rates to direct consumers and advises wedding couples on the product and differences between all BD resorts, in order to close the group travel sale.
- Responds to customer enquiries, including quote requests, detailed questions about Blue Diamond hotels, and availability in a timely manner.
- Advises couples on product and group travel terms and conditions, providing viable and commercially sound options for the group.
- Works closely with the Blue Diamond Groups Team pertaining to contract requests.
- Works closely with the Vacation Express Groups Sales Team to ensure that the contract and availability are accurate, prior to confirming with the couple.
- Accurately creates a Luxe travel contract with rates, full terms & conditions for converted travel groups and reviews it with the wedding couple.
- Meets and communicates with Travel Account Managers to ensure they have imperative details pertaining to each travel group, including but not limited to the Tour Operator contract, the Luxe Contract and current rate card, prior to the introduction to the wedding couple.
- Reports the stages of the process on the main tracker in Excel.
- Responsible for maintaining a positive and trustworthy relationship with individual clients, showcasing the Blue Diamond experience.
- Works with the Blue Diamond Weddings Sales Team during the sales process, with wedding related questions and challenges.
- Assists with monthly sales reports as requested by management team.
- Maintains regularly updated hotel rate updates for each Blue Diamond resort in an organized fashion in Excel.
- Other duties as assigned as assigned by management.

**What You’ll Need**:

- Previous Sales experience in travel, 2 years minimum.
- Experience working with group travel bookings.
- Strong organizational, customer service & problem-solving skills.
- Proficient with Microsoft Office, including Outlook, Excel, Word, SharePoint, PowerPoint, and Teams.
- Excellent communication and leadership skills.
- Destination weddings or hotel experience an asset.
- Events Experience.
- Strong multitasking skills.
- Strong time management skills.
- Ability to work autonomously and under pressure.
- Great team player with positive attitude.
- Experience with TravelWorks or another accounting program an asset.
- Experience with SalesForce or another CRM system an asset.
- A process driven individual with a drive to succeed.
- Ability to succeed in a fast paced, deadline-oriented work environment.
- Able to work and share responsibilities within a team environment.
- TICO certification required.

**Work Perks**:

- Remote and/or Hybrid Work Opportunities
- Great travel perks
- Growth opportunities
- Open concept, collaborative workspace
- Opportunity to give back through our social responsibility initiatives

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

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