Key Account Manager- National

3 weeks ago

Toronto, Canada Agency Brand Management Full time

**Key Account Manager**
**Agency Brand Management - GTA -Remote**
- Agency is Canada’s only B Corp Certified Brand Management Company and we’re here to cultivate change. We use business as a force for good—by changing what's on grocery store shelves. Our brands don’t just make products. They make change._

The Opportunity:
We are seeking a positive, passionate, and detail-oriented experienced Key Account Manager to lead our Loblaw business and join our Eastern sales team in the Toronto/ Greater Toronto Area. You will develop strategic business partnerships and proactively manage assigned accounts to achieve business plan objectives on sales and trade spend while contributing to the overall growth of Agency Brand Management. This position will work from home.

The best of the best account manager is:

- Goal-oriented
- Take initiative to build rapport, establish account-specific plans, and achieve/exceed sales goals.
- Creative and Persistent
- In managing accounts through innovative sales programs and overcoming obstacles
- A strong communicator
- Both verbally to build retailer relationships, and in writing to accomplish follow-up. Strong listening skills and adaptability to adjust style and message based on customer cues.
- Teachable
- You’re a passionate learner. You absorb new information, synthesize it and are excited to put it into action.
- Driven
- You don’t leave success to chance. You’re the person who makes that extra phone call, goes to that extra trade show or store visit so people can see you care through your actions.

Primary Duties:

- Work with National Sales Director to develop and grow sales and other KPIs; provide summaries as required.
- Presenting and selling in new items, new product placement opportunities, developing impactful promotional strategies, and creating and executing on manufacturer and retailer goals
- Achieve or exceed sales goals based on annual strategic business planning.
- Develop and manage relationships with accounts and support them in creating demand at the consumer level. Work directly with all accounts to optimize program effectiveness and execution.
- Deliver consistently strong customer service; work with all accounts and brands in a professional, courteous and friendly manner.
- Seek, create, and develop new business opportunities to build brand awareness.
- Develop fact-based, analytical and compelling sales presentations. Provide ongoing education, support, and category management insight.
- Be an Agency “ambassador”, who exemplifies our culture in all internal and external communications and interactions.

Education and Experience:

- Undergraduate degree, preferably in Business, Management or Sales
- 5+ years of progressive CPG food sales experience with at least two years calling on strategic accounts such as Loblaw, Sobeys, Walmart; Natural Channel experience an asset

Knowledge, Skills and Abilities:

- Proven success developing, presenting, and implementing business plans
- Knowledge of LDIA and proven success directly managing and selling to national retailers
- Highly organized with an ability to manage a high level of detail.
- A sound understanding of financial fundamentals.
- Advanced working knowledge of Microsoft Office Suite.
- Communicate in an honest, transparent, authentic way.
- Take ownership and responsibility for your actions, behaviors, and contributions.
- Ability to self-manage and work autonomously within a group/team environment.
- Valid driver’s license
- Experience working with Repsly (or similar software) and Tableau is an asset.
- Bilingual (English + French) is an asset.

Travel Requirements:

- Travel as required to deliver and facilitate presentations with customers and partners and represent the business at key trade shows in their respective market
- In addition to an excellent company culture working with a passionate team of industry professionals that truly walk the talk—and a flexible schedule—Agency offers allowances for car, phone and internet as well as excellent extended health benefits, Health & Wellness Spending Account, and Wellness days._

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Wellness program
- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
All Agency Team Members are required to follow provincial health guidelines.

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