Airline Manager

3 weeks ago


Toronto, Canada Buzz clan Full time

The role we are offering:

- Responsible for planning, conducting, and directing the analysis of highly complex business

problems to be solved with automated systems, cross-functions and cross business domain within
the aviation flight operations area.
- Works on high value (revenue) projects with large scale customer impact and able to operate

under limited direction and mínimal oversight. Able to delineate requirements to solve complex
business problems across multiple functional domains (within company and between company and
its customer) on high profile and/or mission critical efforts and projects.
- Provides functional assistance / business expertise in identifying, evaluating and developing

processes and procedures that are cost effective and meet airline operations control user
requirements.
- Will be involved in end to solution implementation life cycle as a Subject Matter Expert (SME)

starting from project kick-off and Business Assessment through product implementation in
Customer production environment.

from a functional / business process standpoint) in order to implement CAE Operations
Management product suite and also help in solution adoption and integration into customer’s
business processes.
- Will attend onsite customer meetings as a Subject Matter Expert and participate in Business

Assessment meetings & other project related workshops / meeting and understand customer's
business processes.
- Works collaboratively in a team environment with project managers, account managers,

implementation and development resources to meet customer expectations regarding solution
implementation & issue resolution.
- Drive strategic business process improvements within Solutions and Product Delivery

organization
- Find innovative ways to introduce automation and reduce the overall product implementation

timeline
- Collaborate with Sales, Accounts and Delivery team to increase and win services business
- Perform data collection and validation checks in the context of Movement Manager solution at all

stages of solution implementation and delivery
- Will identify the best practices adopted by customers during the interactions and communicate

the same to Solution Management teams to enhance Operation Control product solution suite
- Evaluate business processes, anticipate requirements & help identify areas for improvement, and

help develop and implement appropriate solutions.
- Shall mentor/train new business analysts on the solution and processes.
- Previously worked in an airline Operations Control Center
- Excellent written and verbal communications skills, to serve as lead conduit between developers,

architects, designers and with external and internal customers
- Demonstrates effective teamwork skills.
- Operates under general direction with mínimal oversight.
- Ensures that approved methods, processes, and tools are consistently used.
- Proven Analytical skills.
- Must be organized and be able to multi-task and work in all areas as needed.
- Proficient English written and oral communication skills. Command of a second language is an

advantage
- Identify problems and be able to determine when appropriate escalation is required.

Preferred Experience / Skills:

- 10+ years’ experience working in Airline Operations Management Suite or Airline Operations

Control Center or similar experience (preferred)
- Bachelor's degree or equivalent experience strongly desired.
- Advanced knowledge of Microsoft Word, Excel and PowerPoint
- Basic knowledge of SQL / Oracle (Preferred not required)
- Business Analysis, Documentation and MS Office skills, Communication, Customer Management,

Product Owner & Product Documentation
- Must be willing to travel (domestic & international) 25 - 40% of the time**Salary**: $120.00-$55,125.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- aviation (preferred)
- manual labour (preferred)
- operations (preferred)

Licence/Certification:

- Drivers License (5 or 7) (preferred)

**Speak with the employer**
+91 7895426129



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