Supervisor, Onsite Services

4 months ago

Edmonton, Canada Grainger Canada Full time

**Grainger** is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.

We currently have an exciting opportunity available in our Keepstock division. Keepstock is a service offered by Grainger to control and organize MRO (Maintenance, Repair & Operations) inventory and streamline procurement processes for our customers.

The **Supervisor Onsite Services (SOS)** will be Working closely with the Regional Manager, On-Site Services, the incumbent is responsible for leading a team and is accountable for all on-site services within a specific geography or customer. Additionally, ensures execution of the on-site services activities through demonstrated leadership in the areas of talent excellence, customer service, sales growth and cost to serve.

**Main Duties and Responsibilities**:
KeepStock Management/Leadership:

- Manage a team of 10 to 15 Onsite Service Representatives/Specialists across a large and remote geography who maintain inventory at customer sites.
- Manage the channel of profitability, expense/sales ratio, supporting KPI’s and quality control of customer programs.
- Promote strong team member engagement and support team member development.
- Participate in development and continuous improvement projects, tasks and training to support the growth of the channel, Center of Excellence partnerships and organization.

Financial Performance/Resource Management:

- Manage optimization and operation of customer programs for efficiency and profitability across the team member territory within the assigned region.
- Manage the resources required for new customer installations to be on time and within budget.
- Ensure optimal customer survey satisfaction levels.

Business Partnerships to influence Growth:
Partner with internal Grainger teams to provide KeepStock expertise to develop a tailored strategy that supports our customers’ business pressures and goals.

Job Requirements:
**Required Experience and Qualifications**:

- Associates degree or equivalent experience.
- 5+ years of retail, manufacturing or industrial business.
- 2+ years’ experience in supervising and managing people in a KPI driven environment with an emphasis on training and development
- Extensive travel is required 50%+ travel to various customer sites throughout the territory.
- Experience in financial accountability.
- Experience leading in a matrixed environment.
- Experience in building and working effectively within different teams.
- Strength in process improvement, ownership and control and project management.
- Experience leading and working towards goals with a remote team.
- Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
- Background checks, drug screening may be required (as warranted by Company, customer requirements in working on-site and operating equipment).
- Have and maintain a valid driver's license in province of residence.
- May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

**Other Work Requirements**:
Ability to lift 25 to 50 lbs.
- Works on-site at customers’ facilities. Personal protective equipment is often required.

Full job description with comprehensive list of responsibilities is available upon request

**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more

**DEI Statement**

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexua

  • Site Supervisor

    6 months ago

    Edmonton, Canada First Onsite Full time

    **Position Summary**: The Emergency Supervisor will coordinate activities, resources, equipment and information and will keep the construction staff, and projects construction is working on and all related processes running smoothly. The Emergency Supervisor works toward optimizing Staff efficiency and completing projects within First Onsite acceptable...

  • Construction Site Supervisor- Complex Claims

    4 months ago

    Edmonton, Canada First Onsite Full time

    We know that we owe our success to our amazing team. This is why we offer **top wages, excellent benefits**, and a **great work/life balance**. Here at First Onsite, **we work hard but also take the time to have fun**. If you are as serious about your work as you are about **enjoying the people you work with**, we want to hear from you! If you love...

  • Emergency Supervisor

    3 months ago

    Edmonton, Canada First Onsite Full time

    **Position Summary**: The Emergency Supervisor supports the Emergency Mitigation Manager with emergency response and restoration projects to ensure the goals and needs of the insurance companies and our customers are being met. The Emergency Supervisor is capable of implementing water remediation procedures consistent with the IICRC S-500 Standard. The...

  • Onsite Support Analyst

    4 months ago

    Edmonton, Canada SNDL Full time

    Job Title Onsite Support Analyst Job Description About SNDL SNDL is the largest private sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. As a licensed cannabis producer, SNDL also has indoor state-of-the-art grow-op facilities to supply wholesale and retail...

  • Onsite Service Representative

    4 months ago

    Edmonton, Canada Grainger Canada Full time

    **Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. We're looking for passionate people who can move our company forward. We have a...

  • Contents / Cleaner Technician

    3 months ago

    Edmonton, Canada First Onsite Full time

    **First Onsite **is seeking to hire a **full-time **Contents Handling/Cleaning Technician** to provide general cleaning, moving, and packing at both the customer's site and in the shop to prepare for rebuild and repair construction work. **A DAY IN THE LIFE OF A CONTENTS TECHNICIAN** As a **Contents Handling/Cleaning Technician**, you ensure that the...

  • Contents / Cleaner Technician

    5 months ago

    Edmonton, Canada First Onsite Full time

    **First Onsite **is seeking to hire a **full-time **Contents Handling/Cleaning Technician** to provide general cleaning, moving, and packing at both the customer's site and in the shop to prepare for rebuild and repair construction work. **A DAY IN THE LIFE OF A CONTENTS CLEANING TECHNICIAN** As a **Contents Handling/Cleaning Technician**, you ensure that...

  • Content Handler

    1 week ago

    Edmonton, Alberta, Canada First Onsite - CA Full time

    About the RoleWe are seeking a highly organized and detail-oriented Content Handler to join our team at First Onsite - CA. As a Content Handler, you will be responsible for safely removing and packing the contents and belongings of our clients to prepare for rebuild and repair construction work.Key ResponsibilitiesConduct general cleaning, packing, and...

  • Content Handler

    1 week ago

    Edmonton, Alberta, Canada First Onsite - CA Full time

    About the RoleWe are seeking a highly organized and detail-oriented Content Handler to join our team at First Onsite - CA. As a Content Handler, you will be responsible for safely removing and packing the contents and belongings of our clients to prepare for rebuild and repair construction work.Key ResponsibilitiesConduct general cleaning, packing, and...

  • Mechanical Planner

    4 months ago

    Edmonton, Canada Air Products Full time

    CN-AB-Edmonton **Job Description and Qualifications** Air Products Canada Ltd., a wholly owned subsidiary of Air Products and Chemicals Inc., has manufacturing and distribution operations in Quebec, Ontario, and Alberta. Air Products core industrial gas business provides atmospheric and process gases serving a variety of customers in 50+ countries,...

  • Carpenter / Drywaller / Painter

    4 months ago

    Edmonton, Canada First Onsite Full time

    First Onsite is seeking to hire a full-time Carpenter/Drywall/Painter to help rebuild homes and businesses for our residential and commercial customers after fire or flood emergencies. Do you have previous experience in restoration or construction? Are you looking to build a successful career while rebuilding lives? If so, keep reading! A DAY IN THE LIFE OF...

  • Onsite Petroleum Laboratory Specialist

    1 month ago

    Edmonton, Alberta, Canada Bureau Veritas Group Full time

    Field Laboratory Analyst Location: Edmonton, AB Full Time Permanent Overview of Responsibilities: This role is essential for delivering proficient, adaptable, and prompt operational and analytical assistance for both short-term and long-term Onsite Petroleum Laboratory and Client initiatives, across various locations. Key responsibilities...

  • Supervisor - Linen and Environmental Services

    3 weeks ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: AHS has a creative leadership opportunity for a Linen and Environmental Services (LES) Supervisor. This is an excellent position for an individual with supervisory experience, preferably in a healthcare setting, and training in Health Care or Business Administration.The LES Supervisor supports the Manager with the planning and daily...

  • Water Transfer Field Supervisor

    3 months ago

    Edmonton, Canada Ketek Group Inc Full time

    **WHY JOIN US?!** - 100% Employer funded health, dental, and vision coverage - RRSP matching program - Competitive wages and flexible vacation - Family-operated business **Ketek Group Inc**: From its 10 locations in Western and Northern Canada, Ketek can provide services and rental equipment to clients throughout the region’s oil and gas, mining,...

  • Foreman/site Supervisor

    4 months ago

    Edmonton, Canada Ketek Group Inc. Full time

    Job description - **Position Background**:_ The Site Supervisor/Superintendent will oversee the day to day operations in the field. The site supervisor directs and mentors the Labourers and Foreman onsite within the scope of authority. The Site Supervisor is responsible for client relations and completion/delegation of all tasks assigned by Site...

  • Foreman/site Supervisor

    4 months ago

    Edmonton, Canada Ketek Group Inc. Full time

    Job description - **Position Background**:_ The Site Supervisor/Superintendent will oversee the day to day operations in the field. The site supervisor directs and mentors the Labourers and Foreman onsite within the scope of authority. The Site Supervisor is responsible for client relations and completion/delegation of all tasks assigned by Site...

  • IT Onsite Technician

    3 weeks ago

    Edmonton, Canada Hemmersbach Full time

    Your skills Good general understanding of IT principles such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows 10/11 and related software and applications Familiarity with Microsoft SCCM Exceptional customer facing skills Candidates must be...

  • Lead Water Damage Technician

    4 months ago

    Edmonton, Canada First Onsite - CA Full time

    First Onsite is seeking to hire a full-time Lead Water Damage Technician to save the day for our residential and commercial customers as the first responder for water-related emergencies. Do you have previous experience in restoration or construction? Are you looking to build a successful career while rebuilding lives? If so, keep reading!Our Lead Water...

  • Onsite Petroleum Laboratory Specialist

    1 month ago

    Edmonton, Alberta, Canada Bureau Veritas Group Full time

    Field Laboratory Analyst Location: Edmonton, AB Full Time Permanent Job Overview and Responsibilities: This role involves delivering proficient, adaptable, and prompt operational and analytical assistance for both short-term and long-term Onsite Petroleum Laboratory and Client projects, as required. Key responsibilities encompass: Collaborating...

  • Onsite Petroleum Laboratory Analyst

    1 month ago

    Edmonton, Alberta, Canada Bureau Veritas Group Full time

    Field Laboratory Analyst Location: Edmonton, AB Full Time Permanent Job Overview and Responsibilities: The role involves delivering expert, adaptable, and prompt operational and analytical assistance for both short-term and long-term Onsite Petroleum Laboratory and Client initiatives, across various locations. Key responsibilities encompass: ...