Customer Service Coordinator
3 weeks ago
**About us**
TBD Telecom By Design Inc. is a nimble organization comprised of seasoned
professionals and bilingual office Staff Headquartered in Toronto, ON CANADA. We specialize in:
- Installation and Service of Telecom Communications Systems
- Structured Network Cabling Installation
- Testing and Terminating of Network Data Cables
- VoIP Telephone Systems and Hybrid Telephone Systems
We install structured cabling when a company, division, or team is moving or renovating their physical location and require data cables, racks, cable management, or re-testing at the new location/between locations.
We support IT, Telecom, and Logistics Departments, Project Managers and General Contractors responsible for facilities or moving employees - typically our portion falls within the responsibility of all of these groups.
**Position Description**
TBD Telecom By Design Inc is looking for a Full-Time Customer Service Coordinator to join our team, the position is located in Toronto, Ontario. In this role, you will be the first contact for a new customer so we are looking for someone who will set a positive, friendly and professional tone to build the foundation of an ongoing relationship.
This is primarily a customer service role, but you will need to wear many hats and be quick on your feet. As the "hub" your duties will include dispatching, inbound sales and generating estimates and assisting other departments in various capacities on a daily basis so being able to work in a team is a must.
We are looking for someone who is upbeat and friendly and ready to jump in
**Responsibilities**
- Ensuring the accuracy of the daily/weekly technician schedule
- Assessing severity of customer service issues with the appropriate sense of urgency
- Using our CRM software to keep track of work being performed by our Technicians and billing
- Creating Estimates and invoices using our accounting software (Quickbooks)
- Striking a positive and cooperative tone with customers, coworkers and Vendors
- Supporting companywide expansion effort to obtain and maintain customers
**Qualifications**:
Minimum of 5 years of experience in a customer service capacity
Strong written and verbal communication skills
Strong Attention to details required as this position has many moving parts
Comfortable with Microsoft Outlook, Office (Excel, Word)
Strong online research skills
Ticketing and CRM experience is an asset
Social Media familiarity/experience is an asset
**Job Types**: Full-time, Permanent
**Salary**: From $18.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 5 years (preferred)
-
Customer Service Coordinator
3 days ago
Toronto, Canada Alleguard Full timeCONTRACT POSITION ** IMMEDIATE START ** $22-$24/hour! We are looking for a contract Customer Service Coordinator to join our team. Customer Service represents the value and spirit of the company to our customers both short term and long term. You will own the first impressions and your long-term interaction will be the deciding factor in retaining and...
-
Customer Service Coordinator
2 weeks ago
Toronto, Canada Foam Holdings, Inc. Full timeOverview: **CONTRACT POSITION** **IMMEDIATE START** **$22-$24/hour!** Alleguard is an industry leading manufacturer of ICF and EPS Insulation materials and is looking for a full-time Customer Service Coordinator to join our team. Customer Service represents the value and spirit of the company to our customers both short term and long term. You will own...
-
Coordinator, Customer Service
2 days ago
Toronto, Canada Breakthru Beverage Group Full timeOverview: Breakthru Beverage Canada (BBC) is the leading Sales Broker in the Canadian marketplace representing suppliers such as Diageo, Aquilini Brands, EPI and Lucas Bols. At BBC, we put a premium on building a strong team culture and we measure success through the daily practice of our Breakthru values. With this foundation in place, we continue to evolve...
-
Customer Service Coordinator
7 months ago
Toronto, Canada Merrithew International Full time**Job Title: Customer Service Coordinator** **Position overview** Located at our Scarborough facility (currently hybrid), Merrithew® is seeking a Customer Service Coordinator to join our Commercial Customer Care Team. Your core objectives will be to support the Customer Care Department through general administration, while delivering excellent service to...
-
Customer Service Coordinator
2 months ago
Toronto, Canada Natus Medical Incorporated Full time**POSITION: Customer Service Coordinator (Temporary-12 months)** **LOCATION: (Remote-Natus Sensory)** **SUMMARY**: The **Customer Service Coordinator **is primarily responsible for assisting the team in taking orders from customers, scheduling customers for calibration, invoicing, and helping with different administrative tasks. **ESSENTIAL DUTIES AND...
-
Customer Service Coordinator
1 month ago
Toronto, Ontario, Canada Torstaff Full timeJob DescriptionWe are seeking a highly skilled and organized Front Desk Associate to join our team at Torstaff in Yorkville. As a key member of our front-line staff, you will play a critical role in providing exceptional customer service and supporting the smooth operation of our luxury goods boutique.Key Responsibilities:Inbound and Outbound Communication:...
-
Customer Service Coordinator
5 days ago
Toronto, Canada Computek College Full timeDo you want to be a part of a long-established and reputed post-secondary educational institution serving new Canadians? Are you a dedicated team player who is a smart self-starter with a strong work ethic and exceptional time management and project coordination skills? We are looking for savvy professionals to enhance our team as we expand our scope and...
-
Junior Customer Service Coordinator
3 weeks ago
Toronto, Canada Sweets From the Earth Full timeHere we grow again! Named one of Canada’s fastest growing companies for the 7th consecutive year, Sweets from the Earth, is looking for a Junior Customer Service Coordinator to join our Customer Service & Administrative Support Team immediately! As a proud plant-based manufacturer with an emphasis on organic and non-GMO ingredient sourcing, we boast a...
-
Coordinator, Customer Service
8 months ago
Toronto, Canada Atlantic Packaging Products Ltd Full timeReporting to the Customer Service Manager, the Customer Service Coordinator is responsible for providing inside sales/customer service support to new/existing customers. **Responsibilities**: - Act as a liaison between customer and production - tracking and communicating order status. - Track and report inventory. - Arrange shipping, invoicing, customs,...
-
Logistics and Customer Service Coordinator
2 weeks ago
Toronto, Ontario, Canada Jessica’s e commerce platform Full time $1,000 - $2,500Job Title: Logistics and Customer Service CoordinatorWe are seeking a highly skilled Logistics and Customer Service Coordinator to join our team at Jessica’s e-commerce platform.The ideal candidate will have excellent communication skills, be able to multitask effectively, and possess strong problem-solving abilities.Salary: $50,000 - $65,000 per year...
-
Logistics and Customer Service Coordinator
1 week ago
Toronto, Ontario, Canada Jessica’s e commerce platform Full time $1,000 - $2,500Job Title: Logistics and Customer Service CoordinatorWe are seeking a highly skilled Logistics and Customer Service Coordinator to join our team at Jessica’s e-commerce platform.The ideal candidate will have excellent communication skills, be able to multitask effectively, and possess strong problem-solving abilities.Salary: $50,000 - $65,000 per year...
-
Dispatcher/customer Service
23 hours ago
Greater Toronto Area, Canada Smile HVAC Service and Installation Full timeCompany providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator. Great team work experience, benefits and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure...
-
Customer Service Coordinator
1 week ago
Toronto, Ontario, Canada Equation Staffing Solutions Full timeAbout the RoleWe are seeking a highly skilled and customer-focused professional to fill the position of Customer Service Coordinator for our downtown Investment Management client on a contract basis for 12 to 16 months.Key Responsibilities:Greet and direct customers in a friendly and professional manner, ensuring a positive experience with our company.Answer...
-
Customer Service Desk Coordinator
2 weeks ago
Toronto, Canada Elte Carpets Ltd Full time**WHO WE ARE** Elte is Toronto's source for considered design for all things home. For over 100 years, our family has worked with designers and craftspeople from idea to object, curating timeless pieces and the most distinct creations. Our sister brand, Mkt, is an independent design house creating pieces for a modern, edited home. We have three large...
-
Bilingual Customer Service Coordinator
3 days ago
Toronto, Canada LG Electronics Canada Full timeThe Bilingual Customer Service Coordinator will be the 1st level support for Case Managers in the handling of any given case when requested and provide training when required. They will also assist in the creation/documentation/updating of processes as required. Responsibilities include, but are not limited to, reviewing and approving/rejecting Case Manager...
-
Service Coordinator, Customer Care Service Team
7 months ago
Toronto, Canada MARANT Construction Limited Full time**MARANT Construction Limited** We are a general contractor and construction management company. We have been successfully in business for more than 20 years. We specialize in corporate commercial interiors and proud to be of service to our many clients, big and small, across industries and regions. We are equally proud of all the members of our team who...
-
Dispatcher/sales/customer Service
7 months ago
Greater Toronto Area, Canada Smile HVAC Service and Installation Full timeCompany providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator with Sales and good Customer Service skills. Great team work experience and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing...
-
Customer Service Manager
23 hours ago
Toronto, Canada Universal Soul Service Corp. Full time**Overview**: **Duties and Responsibilities**: - Define and communicate customer service standards - Oversee the achievement and maintenance of agreed customer service levels and standards - Direct the daily operations of the customer service team - Plan, prioritize and delegate work tasks to ensure proper functioning of the department - Ensure the...
-
Customer Service Manager
3 weeks ago
Toronto, Canada Universal Soul Service Corp. Full time**Overview**: **Duties and Responsibilities**: - Define and communicate customer service standards - Oversee the achievement and maintenance of agreed customer service levels and standards - Direct the daily operations of the customer service team - Plan, prioritize and delegate work tasks to ensure proper functioning of the department - Ensure the...
-
Order Entry
3 weeks ago
Toronto, Canada Crown Food Service Equipment Full time_Crown Food Service Equipment is a leading design and manufacturer of steam cooking equipment for the commercial foodservice industry._ - Crown complements other recent strategic investments in the steam cooking category. With this collection of brands and products, the Middleby steam platform is positioned with industry leading innovations and customer...