Rental Coordinator

**Responsibilities**:

- Manage logistics and arrange equipment transfers.
- Manage fleet availability, utilization, and returns.
- Manage the repair and maintenance of the rental fleet.
- Manage customer relationships and provide expert advice on equipment selection.
- Handle inbound inquiries and outbound telemarketing calls to close rental deals.
- Work with the rental team and other departments to prep trucks and deliver them to customers in a timely fashion.
- Support the outside sales force and manage vendor relationships.
- Consistently incorporate the company's guiding principles into daily activities.
- Provide general support to the heads of departments and perform other duties as assigned.
- Consistently attend work and be ready for work at the designated start time.
- Be flexible and adaptable as the role may change over time depending on departmental changes.

**Requirements and Skills**:

- Excellent time management skills and the ability to multi-task.
- Excellent communication skills in both verbal and written French & English.
- Good computer skills with a focus on Microsoft Word, Excel, and Outlook.
- Rental experience in material handling and knowledge of forklift specifications is a distinct advantage.
- Must be able to answer the telephone.
- Team player with a positive attitude towards work and the ability to complete tasks with little supervision.
- Customer service experience in a fast-paced environment is a must.
- Attention to detail.
- Completion of high school, with completion of college being a definite asset.
- Bilingual - must be fluent in both French and English.
- Strong interpersonal skills with the ability to build a strong rapport with each customer and co-workers.
- Computer skills - Microsoft Word, Excel, Outlook, with the ability to learn specialized software.