Customer Relationship Specialist

2 weeks ago


Etobicoke, Canada Haliburton International Foods Canada Full time

The Customer Relationship Specialist works alongside the sales representative and helps manage contracts, processes orders, updates reports, and collaborates with all departments to ensure a seamless customer experience in addition to ensuring that customer inquiries and requests are addressed in a timely manner.

**Who We Are**
Haliburton International Foods was established in 1992 and is a leader in the food industry, using the latest technology and food science to deliver high-quality products. We are recognized by the world’s largest restaurant chains as a trend-forward innovative manufacturer. We produce fire-roasted, blanched, and pickled vegetables, globally-inspired sauces and salsas, artisan soups, dessert sauces, beverage mixers, IQF ancient grains, IQF Beans, savory jams, and many other niche food products.

**Duties & Responsibilities**
Ensure that each customer receives outstanding service by providing a friendly environment which includes addressing customer needs, timely responses, and handling all aspects of the customer relationship. You should maintain solid product knowledge and work closely with individuals from all departments to ensure seamless service.
- Timely responses to customer requests/inquiries
- Work with all departments to address customer needs
- Contract management
- Collaborates and works with cross-functional teams in a productive, professional, and thoughtful way
- Update customer reports
- Processes orders using JustFood ERP/Microsoft Dynamics NAV 2018
- Requests freight quotes
- Manages inventory
- Proactively shares customer information amongst the team, keeping members informed on customer activities
- Follows and adheres to all company business processes and protocols including customer/project qualification, product approval, contracting, price quotes, commercialization, sales pipeline, etc
- Is well informed and shares customer forecast information
- Is capable of effectively managing account contracts including awareness of customer product sales velocities

**What We Are Looking For**
- Prior customer service and order processing experience
- Strong verbal & written English communication
- Strong organizational and time management skills
- Ability to work in a self-directed way
- Thrive in a fast-paced work environment
- Attentive to detail

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$24.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Etobicoke, ON M8W3C4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: One location


  • Beauty Specialist

    1 month ago


    Etobicoke, Canada Saks 5th Ave Full time

    **Beauty Specialist - Job Description** **Position Description** **What This Position is All About**: The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses the many SFA services and tools offered to obtain and grow their business. The Beauty...

  • Sales Consultant

    1 month ago


    Etobicoke, Canada Honda Queensway Full time

    Marino’s Automotive Group is looking for Sales Consultant in Etobicoke! The Sales Consultant is responsible for developing ongoing and long-term relationships with customers. Sales Consultants at Marino’s Automotive group are expert listeners and are product specialist advising customers on the right vehicle purchase. As a team player the Sales...


  • Etobicoke, Canada Immigrate AI Full time

    Welcome to Immigrate.ai, an ambitious disruptor poised to soar to unicorn status in the near future. At the forefront of innovation, we're harnessing the power of artificial intelligence to revolutionize the immigration landscape, paving the way for a brighter, more accessible future. We are dedicated to delivering cutting-edge solutions that not only meet...

  • Product Specialist

    9 hours ago


    Etobicoke, Canada Sunwing Full time

    Product Specialist 27 Fasken Dr, Etobicoke, ON M9W 1K6, Canada Req #145 May 28, 2024 About Us: Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express,...


  • Etobicoke, ON, Canada Safety Media Inc. Full time

    About Safety Media Safety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and...


  • Etobicoke, Canada Meridian OneCap Credit Corporation Full time

    Meridian OneCap (MOCC) is seeking placements as part of COOP term as Operations Specialist This role supports the Operations & Transformation team in achieving their goals nationally while gaining valuable hands-on experience as we continue our transformation journey. Operations reviews, process improvements and simplified customer process and touchpoints...


  • Etobicoke, Canada Prefera Finance Full time

    Prefera Finance Ltd. is in search of a driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full-time Collection Specialist! **Position Summary**:The Collection Specialist is responsible for managing a section of the delinquent portfolio in a manner that maintains positive...


  • Etobicoke, Canada Panes Window Manufacturing Full time

    We are seeking a highly motivated individual to join our team as a Customer Lead Follow-up Specialist. In this role, you will be responsible for promptly responding to customer inquiries generated through our lead generation efforts and ensuring that each lead receives the attention and follow-up required to convert them into satisfied...

  • Parts Specialist

    1 month ago


    Etobicoke, Canada Powertech Full time

    The responsibilities of the parts specialist would be: - Answer telephone calls and respond to the needs of customers. - Create estimates, sales orders and invoice customers - Order and receive parts from suppliers and manufacturers. - Pick and pack orders to ship to customers. - Track and maintain inventory - Assist in offloading pallets and...


  • Etobicoke, ON, Canada Safety Media Inc. Full time

    About Safety Media Safety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and...


  • Etobicoke, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is...


  • Etobicoke, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Etobicoke, Canada Support Ontario Youth Full time

    **Introduction**: Support Ontario Youth is committed to our team members and clients. We work very hard to foster a culture that allows us to be our authentic selves. We know that clear communication, collaboration, and teamwork is the key to a successful workplace. We are looking for **Administrative Specialist **to help support our driven, focused and...

  • Logistics Specialist

    1 month ago


    Etobicoke, Canada Freshstone Brands Inc. Full time

    **Title**: Logistics Specialist **Reports To**: Logistics Manager **Location of the Job**: Steinway Blvd, Toronto, ON or Victoria St N. Kitchener, ON **Job Summary** The Logistics Specialist plays a key role in getting Freshstone Brands products to our customers in a timely manner. They are responsible for the execution and coordination of all...


  • Etobicoke, Canada HearCanada Full time

    _**HearCANADA is on a mission to provide Wonderful Sound for All - and we’re sharing our passion for making an impact in YOUR community!**_ We are on the hunt for a multi-faceted **Hearing Instrument Specialist** or **Audiologist**, who will support the development of a new clinic in **Etobicoke, ON**. This **full-time, permanent** opportunity would be a...

  • IT Specialist

    1 month ago


    Etobicoke, Canada Gambles Ontario Produce Full time

    **Why Gambles?** At Gambles, produce is everything. Our business provides the widest assortment of top - quality fruits and vegetables for the wholesale, foodservice, and retail sectors. With a history dating back to the early 1900s, Gambles has grown and evolved in to one of the largest produce wholesalers in all of Ontario. Our goal is to be the supplier...


  • Etobicoke, Canada Thorncrest Ford Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group of Companies - Domestic is now actively searching for a Vehicle Acquisition Specialist to join the team. We are dedicated to providing our customers with high-quality vehicles and exceptional customer service. We are currently seeking a dedicated and experienced Vehicle...


  • Etobicoke, Canada Scotiabank Full time

    **Requisition ID**: 150423 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Beauty Specialist

    1 month ago


    Etobicoke, Canada Saks Fifth Avenue Full time

    **Beauty Specialist - Job Description** **Position Description** **What This Position is All About**: The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses the many SFA services and tools offered to obtain and grow their business. The Beauty...

  • Custom Framer

    3 days ago


    Etobicoke, Canada Michaels of Canada, ULC. Full time

    Store - TOR-ETOBICOKE, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Build customer relationships while creating a...