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Housekeeping/front Desk Agent

5 months ago

Squamish, Canada Crash Hotel Full time

We are proud of our 27-room hotel and believe it is one of kind. Our ideal location places guests only moments from a variety of activities and adventure. We are situated above the heart of Squamish's nightlife. We delivering unique guest experiences, and ensuring that all our guests have a clean, safe and memorable time. If you are looking for something a little different, provides you flexibility and to be part of a small but super awesome team, then we would love to hear from you

Duties Include:

- Consistently offer professional, friendly and engaging service.
- Register arriving guests and assign rooms.
- Take, cancel and change room reservations.
- Process telephone calls.
- Attend to guest requests.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Arrange services required for guests with special needs.
- Process guests' departures, calculate charges and receive payments.
- Customer service oriented.
- Work with mínimal supervision.
- Clean all assigned guests rooms including: dusting, making beds, linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- Assist in the removal of trash and recyclables from guest rooms.
- Assist in transporting in room reusables and facilitating the washing and restocking of these Items.
- Maintain and upkeep of guest corridors and common areas.
- Maintain a clean and organized Housekeeping cart.
- Maintain proper usage of cleaning supplies and equipment.
- Update and recording all cleaned rooms.
- Report necessary maintenance items.

** Previous hotel /customer service experience is ideal.**

** Front desk experience is ideal.**

** Housekeeping/cleaning experience is preferred** **please.**

** Please note long term potential hires are preferred.**

We are very excited to meet energetic, qualified, and enthusiastic individuals who feel as passionately about Squamish as we do Staff accommodation is **not **provided at this time.

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract

**Salary**: From $20.00 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Squamish, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Housekeeping: 1 year (required)
- Hospitality: 1 year (preferred)

Work Location: In person