Operations Supervisor

6 months ago

Edmonton, Canada RMC Group of Companies Full time

RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies has been evolving and growing since 1994. We are committed to staying at the forefront of concrete technology and ensuring the highest quality product. RMC Group of companies offers competitive wages and a benefits package that includes Medical Insurance, Dental Insurance, Personal and Dependent Life Insurance, Short and Long-Term Disability Insurance, RRSP contributions, Employee Assistance Programs, Corporate Gym Membership Discounts, and many other perks Come be a part of our growing team

Operations Supervisor
RMC Group of Companies

About Us
RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies is locally owned and operated and is one of Western Canada’s largest independent concrete providers. Since 1994, RMC Group of Companies has expanded the business to more than ten operating entities to provide a one stop shop for all our customer’s concrete needs. With such rapid expansion, there is ample opportunity for growth and development for employees. We treat our employees like family and look for the very best. Come be a part of our growing team

What RMC Offers
- Competitive salary and vacation time
- Full scope benefits package (health, dental, life, disability, RRSP’s, etc.)
- Employee assistance programs
- Employee perks and discounts
- Referral bonuses
- Opportunities for training and professional development
- PPE allowance
- Team events and lunches

Position Overview
We are looking for a Operations Supervisor to join our team This position will work closely with our drivers to maximize efficiency and provide excellent service to customers, instilling a culture of safety and productivity throughout the team.

**Responsibilities**:

- Offer guidance and support to drivers on best ways to deliver high levels of customer service, efficiency, and safety.
- Participate in recruitment and retention of drivers with support from HR.
- Work closely with the plant manager, shop foreman, and dispatch to find ways to streamline operations.
- Ensure all load paperwork including pre and post trip inspections are accurate and submitted appropriately.
- Oversee logístical aspects of the fleet and correspond with Dispatch regarding issues such as available trucks and drivers.
- Liaise between drivers and management to communicate operational changes and challenges.
- Foster positive working environment, promoting company unity.
- Identify and communicate opportunities for efficiency with driver workflow to leadership team and drivers.
- Promote a culture of safety amongst the team, ensuring compliance with internal policies and procedures and transportation legislation.
- Provide feedback to fleet personnel about job performance including disciplinary action, performance evaluations, and informal feedback.
- Audit weekly payroll entries prior to processing.
- Complete incident reports and investigations working closely for safety to resolve accidents, injuries, or near-misses.
- Approve, manage, and input time-off requests.
- Participate in quarterly driver incentive programs.
- Coordinate with dispatch for annual fleet permits as well as permits for trucks leaving city limits.
- Coordinate and assist Fleet Asset Manager to ensure all required documents are available in truck.
- Respond to public concerns.
- Attend pre pour meetings to plan out truck access routes when necessary.
- Correspond with the shop regarding unit repairs and maintenance concerns.
- Conduct site checks to determine pump size requirements and access points.
- Participate in emergency site clean ups including oil, concrete, or mud spills.

Qualifications & Skills
- 3-5 years of management experience.
- Excellent interpersonal and management skills.
- Previous experience working in the concrete and/or trucking industry.
- Safety conscious mind-set.
- Strong computer literacy, including Outlook and Microsoft Office.
- Previous experience working with a GPS tracking system such as Track-It is preferred.
- Strong administrative and organizational skills.
- Class 5 license and clean drivers abstract is required.
- Class 1 or 3 license is an asset.
- Bachelor’s degree in logistics or management is an asset.

Hours of Work
Regular work week will be Monday through Friday 9AM - 6:30PM. Evenings, weekends, and overtime may be required from time to time depending on customer demand.

Working Conditions
This is a hybrid position working both in an office setting as well as in the field. Bending, crawling, and lifting up to 50lbs is required while in the field.

**Pre-employment drug and alcohol testing is required as a condition of employment **

RMC Group of Companies is an Equal Opportunity Employer and operates without discriminating on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status

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