Coordinator Porting Services

5 months ago

Vancouver, Canada PHSA Full time

**Coordinator Porting Services**

BC Children’s Hospital

Vancouver

The Coordinator, Porter Services supervises the work of designated staff, provides work direction, monitors and adjusts transport job requests, responds to client queries, trains and orients staff on proper work procedures, and makes recommendations on departmental policy and procedure changes. This role is a working supervisor who also performs porter duties such as transporting patients, specimens, equipment, cleaning equipment and within the hospitals in accordance with established standards, policies and procedures on an as needed basis.

**What you’ll do**
- Provide work direction to designated staff by performing duties such as scheduling and coordinating work assignments and breaks. Provides training and orientation to staff members. Observes porters completing tasks, provide feedback and support to ensure standard processes followed. Provides input into performance evaluations.
- Ensure the quality and quantity of work output by reviewing, prioritizing, and monitoring porters’ tasks via electronic system to ensure timely satisfactory responses to work requests.
- Review porter and porter coordinator communication binders each shift to stay up to date on standard operating procedures. Communicate updates and reminders on standard procedures/department operations to porter through daily huddles, direct communication and reviewing written materials.
- Observes workflow variations and provides recommendations to the manager on adjusting departmental policies and procedures.
- Transport patients to and from required areas as requested by hospital staff in accordance with standard procedures and policies.

**What you bring**

**Qualifications**:

- Grade 12 plus four (4) years’ recent, related experience including one (1) year in a supervisory capacity or an equivalent combination of education, training and experience

You will also have:

- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to supervise.
- Ability to organize work.
- Ability to operate related equipment.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Wage**:$29.64 /Hr

**Location**:4500 Oak St, Vancouver, BC V6H 3N1

**Applications will be accepted until position is filled.**

**Hours of Work**:As per rotation, Central Porter Coordinator Line 3; 0700-1500/1500-2300/2300-0700

**Requisition # **149615E

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

**What we do**

***

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values refle

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