Coordinator Member Services

2 weeks ago


Etobicoke, Canada Canadian Institute of Plumbing & Heating Full time

**Job Description: Coordinator, Member Services**

If you are looking for a rewarding career in association management this newly created role of Coordinator, Member Services might be right for you.

Reporting to the Director, Member Services.

Key Responsibilities include but not limited to:

- Coordinate member award program;
- Support all members service programs including monthly statistics programs, member surveys, annual dues renewal, and general member inquiries;
- Maintain member database (Your Membership) including updating records and generating membership reports;
- Assist with preparing member communications including annual report;
- Maintain accurate list of association volunteers;
- Maintain accurate records of member fundraising donations.

**Skills, Qualifications and Experience**
- Minimum 3 years of experience in not-for-profit sector or relevant industry experience
- Diploma or degree in related field
- Superb organizational skills, time management and analytical skills
- Detailed oriented with a strong aptitude of accurate data entry
- Excellent communications skills both written and verbal
- Fundraising experience would be considered an asset
- Customer service-oriented mindset

**CIPH will offer**:

- Modern office environment (Bloor & West Mall Area, Etobicoke)
- 3 weeks vacation, comprehensive benefits, RRSP/TFSA matching program after three months
- Salary $50,000 - $55,000
- 35-hour work week
- Some travel may be required to attend industry events
- Hybrid work environment

We thank all applicants for their interest however only those selected for an interview will be contacted.

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- not-for-profit sector or relevant industry: 3 years (preferred)

Work Location: Hybrid remote in Etobicoke, ON M9C 4Z4

Application deadline: 2024-05-31



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