Leader, Operations

6 months ago

Mississauga, Canada Bombardier Full time

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

**In your role, you will**:

- Manage, coach, develop & provide feedback to a team of licensed AMEs in the department.
- Plan, implement and control functional activities to achieve the Operations Unit and/or Product Quality performance targets including goals set forth for the Achieving Excellence System.
- Ensure that all team members understand their role and performance in achieving the Operations Unit plan.
- Ensure functional role of support organizations are integrated into Operations Unit resulting in a one-team approach.
- Ensure the right resources are available on a shift-by-shift basis to meet projected workload delivery on quality, cost and schedule.
- Maintain housekeeping standards to ensure a safe working environment.
- Maintain an equitable work environment. Ensure the right resources are available to meet projected workload delivery on quality, cost and schedule.
- Ensure a safe working environment for our employees.
- Maintain an equitable work environment.
- You have a post-secondary degree/diploma in technical discipline (i.e aerospace engineering) and a minimum of five (5) years’ experience in a Supervisory/Managerial role in a Manufacturing environment
- A valid AME license is an asset
- You must have knowledge and experience in aircraft manufacturing/maintenance
- You must have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
- You must possess the following: ethics, integrity and honesty; respect for others; cooperation; be motivated to get things done; be able to express ideas logically and coherently; possess a positive attitude; be able to overcome obstacles; assume full responsibility; utilize the appropriate resources to solve day-to-day problems; react quickly to unforeseen events
- You must possess interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
- You must have experience in developing both long-range strategic goals and short-term tactical plans
- You must be able to anticipate and satisfy the customer's needs, while operating within established policies, procedures and commercial guidelines
- You must have communication, problem solving, and leadership skills in order to effectively work with a variety of individuals and departments
- You must have knowledge of the Canadian Air Regulations
- Being open to working on different shifts with a strong preference to work on afternoon, midnight, or the weekend shift, would be considered an asset. Bombardier offers competitive premium pay for working off-shifts.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

Your ideas move people.

**Job** Leader, Operations (Waterloo)

**Primary Location** Global 5500/6500

**Organization **Aerospace Canada

**Shift**

**Employee Status** Regular

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