Restaurant Operations Leader
2 weeks ago
We are seeking an experienced Restaurant Operations Leader to join our team at Chef's door.
Job SummaryThe successful candidate will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a positive work environment.
Key Responsibilities- Evaluate daily operations to identify areas for improvement and implement changes as necessary
- Monitor revenues to determine labour costs and make adjustments to optimize efficiency
- Plan and organize daily operations, including staff scheduling and inventory management
- Supervise staff, providing guidance and support to ensure excellent customer service
- Train staff on new procedures and protocols
- Balance cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews to assess employee performance and provide feedback
- Organize and maintain inventory, ensuring that all supplies and materials are available when needed
- Ensure health and safety regulations are followed, maintaining a clean and safe working environment
- Participate in marketing plans and implementation to drive sales and growth
- Address customers' complaints or concerns in a professional and courteous manner
- Provide exceptional customer service, responding to customer needs and exceeding expectations
- 2 years to less than 3 years of experience in a similar role
- Durée de l'emploi: Permanent
- Langue de travail: English
- Heures de travail: 40 hours per week
$50,000 - $65,000 per year, depending on experience and qualifications.
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