Assistant Restaurant General Manager

6 months ago

Edmonton, Canada 1st RND West Edmonton Mall Full time

I would like to introduce you to our company... 1st RND.

We are everything Burgers, Beers, and Sports

We are an exciting brand located in the West Edmonton Mall shopping center in Edmonton, Alberta and we have an opening on our senior management team, and we are looking for an Assistant General Manager.

We are looking for an All-Star team member to add to our Senior FOH management team... is that you?

**Position**: Assistant General Manager

**Description**: The Assistant General Manager (AGM) will be vital to the operation of the FOH business and directly report to the General Manager. It will be incumbent that the AGM foster an environment where creativity, guest service, event sales, and sports are all able to thrive. Guest service will be the #1 priority with every decision you make The AGM will work with the GM to create a unique entertainment environment that will require constant focus on food quality, guest experience, developing talent, and excellence in the management role, using your previous experience on your shift in day-to-day operations. The AGM will be responsible for running shifts, coaching team members, ordering, following all brand policies, procedures and guidelines and ensuring a profitable business, to name several areas of importance / focus.

**Essential Functions**

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Supervise the operation of the FOH including the dining sections and bar, to maximize profitability, minimize legal liability, and conform to all brand operational policies, procedures, and guidelines.
- Recruit, interview, and hire team members; supervise, take escalating disciplinary action, motive, and train.
- Conduct and help with training of new team members.
- Develop team members by providing ongoing feedback, establishing performance expectations, and by conducting performance reviews.
- Manage shifts which include daily decision making, managing the schedule, planning while upholding brand standards, policies and procedures and cleanliness.
- Control day-to-day operations by scheduling labor, ordering product and supplies, and coaching and developing the 1st RND team.
- Ensure a safe environment to reduce the risk of injury and accidents. Complete accident reports / incident reports promptly in the event a guest or team member is injured.
- Control Profit & Loss by following cash control procedures, maintaining inventory, managing labor, reviewing sales projections, and taking appropriate action.
- Troubleshoot and smooth issues relating to the successful execution of events.

**Position Requirements**:

- Excellent leadership and people management skills
- Minimum 3+ years experience in a senior level hospitality position
- Post Secondary education in hospitality or related work experience
- Previous experience running similar restaurant concept(s).
- Proven track record of building a successful team through networking, recruiting, training, and developing talent.
- Proven ability to increase sales and profitability.
- Highly motivated to work independently and without direct supervision.
- Proactive, well organized, and forward thinking.
- Exceptionally good with social media.
- Have a passion for quality food and service.
- Must have exceptional communication skills.
- Have experience operating and managing payroll solutions.
- Have experience and knowledge of local labour laws.
- Knowledge and background in Food Safety. Being AHS Food certified is a bonus.
- Pro-Serve certified.
- Ability to work in a fast-paced environment.
- Must be highly self sufficient and capable of making quick and well thought out decisions.
- Must have own transportation.
- Be able to stand on your feet for 8+ hours.
- Be able to work evenings, weekends, and Statutory Holidays
- Be able to lift 20 lbs.
- Must be passionate about sports.

**Responsibilities**:

- Have fun and be passionate about working in a fast paced, energetic, quality driven restaurant.
- Create a thriving work environment by helping create a culture of teamwork and cooperation.
- Have strong leadership qualities and help develop team members daily.
- Work supervised and unsupervised for extended periods of time.
- Work within, and create budgets for labour, food costs, liquor costs,
- Help work with current inventory procedures and create and improve them.
- Be the face of our business.
- Always maintain a high-quality standard for all food and beverage menu items.
- Ensure all team members follow all recipes, standards, policies, and procedures as outlined by the business.
- Have an upbeat and positive attitude and spread your passion for all things... BURGERS, BEER, and SPORTS to our staff and guests.
- Have fun at work and enjoy your job.
- Be the leader of a structured team environment working with all levels, from senior management to hourly team members.
- Have strong leadership qualities and help coach, mentor, and develop team members

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