Customer Service Representative
1 week ago
Job Title: Customer Service Representative
**Duties**:
- Providing excellent customer service by addressing customer concerns and resolving issues in a timely manner
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other departments to ensure customer satisfaction
- Upselling products and services to customers when appropriate
- Assisting with administrative tasks as needed
**Requirements**:
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Comfortable working in a fast-paced environment
- Ability to work well in a team environment
- Prior experience in customer service or related field preferred
**Benefits**:
- Competitive salary
- Opportunities for career advancement within the company
- Ongoing training and professional development opportunities
**Job Type**: Part-time
Part-time hours: 6-10 per week
**Salary**: From $15.50 per hour
**Benefits**:
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Bowmanville, ON L1C 5M3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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