Claim Rep, Warranty, Can
5 days ago
- Who Are We?
- Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
- Job Category
Claim
- Target Openings
1
- What Is the Opportunity?
- The Inside Claim Rep is a member of the Home Warranty Claim Department at Travelers Canada and is responsible for assessing and evaluating new home warranty claims. Primary duties of this position include reviewing warranty claims to assess coverage as required. All warranty personnel work directly with both homeowner claimants and builder / developer representatives. This position is customer facing and the Claim Rep will have superior customer service skills and technical knowledge.
What Will You Do?
- Providing clear written explanation of claims process and coverage to all customers, including all position letters.
- Requesting and reviewing all relevant information and documents in coverage determination.
- Referring all files above settlement authority, with recommendations for resolution, to Unit Manager and follows up through closure.
- Ensuring proper documentation of all steps and communication on claim files.
- Working with underwriting and keeping them appraised of claim development to ensure all relevant information is considered in the builder’s risk assessment.
- Documenting claims files in accordance with Best Practices within Claim platform.
- Ensuring that all claim files and company information are kept confidential.
- Managing files in accordance with established Best Practices.
- Obtaining and analyzing applicable policies, building codes and other relevant documents which may have an impact on the adjustment of the claim.
- Establishing timely and accurate claim and expense reserves.
- Perform other duties as assigned.
- Customer service proficiency with the ability to show empathy and compassion
- Excellent Communication Skills
- Excellent organizational skills with ability to work independently
- Solid analytical and decision-making skills
- Demonstrated ownership attitude and customer centric response to all assigned tasks
- Strong verbal and written communications skills. Ability to deal with people and communicate effectively by telephone
- Proficiency in typing and grammar
- Knowledge of building codes and industry standards in new home construction an asset
- University Degree/College Diploma or equivalent business experience in new home construction is an asset
What is a Must Have?
- A minimum of one year previous administration experience
- Customer Service experience
What Is in It for You?
- Health Insurance: Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, you’re eligible for free counseling sessions with a licensed therapist.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
- Equal Employment Opportunity Statement
Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
so we may assist you.
-
Inside Claim Handler, Warranty
7 hours ago
Vancouver, Canada The Travelers Companies, Inc. Full time- Who Are We? - Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. -...
-
Claims Advisor
4 weeks ago
Vancouver, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Our home warranty is on the hunt for an experienced claims adjuster skilled in handling litigated matters. In this role you will be responsible for managing claims submitted by homeowner...
-
Claims Leader
5 days ago
Vancouver, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. We have an excellent opportunity in our Home Warranty Insurance Claims Department for an individual who enjoys leading and developing others, and who lives the Aviva values each day. Home...
-
Claims Advisor
7 months ago
Vancouver, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. As a claims adjuster, you are passionate about helping the team, and demonstrate the motivation to provide premier service. You keep the end customers experience at front of mind and in...
-
Claims Rep Iii
2 weeks ago
Vancouver, Canada Intact Full timeFrom coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...
-
Service & Warranty Administrator
4 months ago
North Vancouver, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Lexus Northshore is hiring for a Service & Warranty Administrator to join the team! **Overview**: Reporting to the Fixed Operations Manager, the Warranty Administrator performs a wide range of administrative and office support duties in the Parts & Service Department. **Responsibilities**: - Accurately coding warranty claims and entering...
-
Plumbing & Mechanical Warranty Manager
1 month ago
Vancouver, Canada Pitt Meadows Plumbing & Mechanical Systems Full time**Pitt Meadows Plumbing and Mechanical Systems** has been a leader in the industry for over 40 years. We specialize in pre-fabrication, modular systems and installation of large-scale residential, commercial, institutional, educational, and medical design-build plumbing and mechanical projects. We are currently looking for an experienced **Plumbing &...
-
Claims Rep Ii
2 weeks ago
Vancouver, Canada Intact Full timeFrom coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...
-
Automotive Service Warranty Advisor
8 months ago
North Vancouver, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Lexus Northshore is hiring for a Automotive Service Warranty Advisor to join the team! **Overview**: Reporting to the Fixed Operations Manager, the Warranty Administrator performs a wide range of administrative and office support duties in the Parts & Service Department. **Responsibilities**: - Accurately coding warranty claims and...
-
Warranty & Legal Coordinator
1 week ago
Vancouver, Canada FirstService Residential, British Columbia Full timeReporting to the Senior Vice President and working as a valued member of the Warranty team, the Warranty & Legal Coordinator is responsible for ensuring strata corporations receive maximum value from building warranties by coordinating deficiency reporting and claims processing. The Coordinator will also work with strata clients, property managers, and legal...
-
Warranty Administrator
1 day ago
Vancouver, Canada Porsche Centre Vancouver Full time**Looking for a great opportunity to work in Canada's largest Automotive Group?** **Porsche Center Vancouver **is currently looking for a **Warranty Administrator.** **ESSENTIAL DUTIES**: - Assess codes, invoice and submit all warranty claims, and maintain warranty control and rectify warranty schedules for the accounting department - Ensure warranty...
-
Warranty Administrator
2 weeks ago
Vancouver, Canada Jaguar Land Rover Vancouver Full time**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** *** **Jaguar Land Rover **is currently looking for a **Warranty Administrator.** **ESSENTIAL DUTIES**: - Assess codes, invoice and submit all warranty claims, and maintain warranty control and rectify...
-
Warranty Administrator
6 days ago
Vancouver, Canada Mercedes-Benz Vancouver Full time**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **Mercedes-Benz Vancouver **is currently looking for a *** **Warranty Administrator.** **Essential Duties** - Assess codes, invoice and submit all warranty claims, and maintain warranty control and rectify...
-
Warranty Administrator
7 days ago
Vancouver, Canada Porsche Centre Vancouver Full time**Looking for a great opportunity to work in Canada's largest Automotive Group? **Join the Family today, the Dilawri Lifestyle is waiting for you!** **Porsche Centre Vancouver **is currently looking for a **Warranty Administrator.** **ESSENTIAL DUTIES**: - Assess codes, invoice and submit all warranty claims, and maintain warranty control and rectify...
-
Warranty Administrator
3 days ago
Vancouver, Canada Mercedes-Benz Vancouver Full time**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **Mercedes-Benz Vancouver**is currently looking to fill the position of **Warranty Administrator.** **Essential Duties**: - Assess codes, invoice and submit all warranty claims, and maintain warranty control...
-
Junior Warranty Administrator
3 weeks ago
Vancouver, Canada MCL Motors Full time**Looking for a great opportunity to work in Canada's largest Automotive Group?** **MCL Motors **is currently looking for a **Junior **Warranty Administrator.** **ESSENTIAL DUTIES**: - Assess codes, invoice and submit all warranty claims, and maintain warranty control and rectify warranty schedules for the accounting department - Ensure warranty return...
-
Technical Representative Home Warranty
1 month ago
Vancouver, Canada The Travelers Companies, Inc. Full time**Who Are We?** Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a...
-
Account Rep
7 months ago
Vancouver, Canada The AZEK Group LLC-CAN Full time**_Position Summary: Account Sales Rep - BC & Alberta_** As our **Retail Sales Representative** you are responsible for supporting the sale of Azek and TimberTech products with retail home centers. You will develop relationships with the retail staff, conduct product knowledge training and provide sales assistance to the ProDesk. You are also responsible...
-
Claims Consultant, Surety
3 months ago
Vancouver, Canada Intact Full timeNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...
-
Claims Analyst
2 months ago
Vancouver, Canada LGM Financial Services Inc. Full timeLGM is a national leader in providing warranty, finance and insurance services to the Canadian automotive industry. Since 1998, LGM has been successfully supplying quality products and leading training solutions to Canadian franchised new car dealerships. Dealer partnerships are complemented with the strong backing and support of their automotive...