Quality Assurance Associate

2 weeks ago

Richmond Hill, Canada Nestle Operational Services Worldwide SA Full time

**Position Snapshot**
**Business area**:Nestle Health Science
**Location**:Richmond Hill, ON located at 1-150 Via Renzo Drive, Richmond Hill ON L4S 0J1
**Hybrid**

**A little bit about us**

Nestlé Health Science is an innovative company engaged in advancing the role of nutritional therapy to improve the management of health for consumers, patients and our partners in healthcare. Our intent is to bring forward nutritional therapies that have proven clinical and health economic value and improve the quality of people’s lives. We will support your personal growth with a people-focused culture and a flexible and diverse working environment.

**What to Expect**

The Quality Assurance Associate will be reporting to the Quality Assurance Manager and in turn the Site QA Director. As a member of the quality team, he/she is responsible for all aspects of the quality functions as per current Good Manufacturing Practices (GMP) and company policy.

**A day in the life of a Quality Assurance Associate**
- Maintain a current knowledge of applicable Non-prescription and Natural Health Product Directorate (NNHPD) and the Food and Drug Administration (FDA) Dietary Supplement Regulations
- Maintain current knowledge of GMP/cGMP programs to ensure compliance with applicable NNHPD / FDA regulations
- Knowledge of SOPs at Richmond Hill Distribution Center (RHDC) pertaining to job function and GMP/cGMP
- Working knowledge of all software implemented at RHDC in relation to the Quality Systems and GMP/cGMP
- Product review and disposition (release, quarantine, investigation, and rejections)
- Physical inspections and rolling out physical dispositions of product (release, rejection, hold)
- Perform investigations (deviations, CAPAs, OOS etc.) for adequate closure, dispositions, and follow-ups
- Sampling for testing, retain, stability and inspection of all incoming products and maintain appropriate records and invoicing for laboratory testing
- Provide support for Standard Operating Procedures (create, revise, review)
- Product Returns, logging, managing and Investigating Complaints and Adverse Reactions

**Role Requirements**
- Bachelor's degree in science or related field
- Proven ability to manage complex projects & diverse stakeholders
- 2-3 years’ experience in a QA position

**Preferred Skills**
- Ability to follow instructions, schedules and timelines
- Good communication and interpersonal skills with the ability to work with others in a collaborative and positive manner
- Ability to handle work volumes requiring a high degree of accuracy and organization
- Detail-oriented and strong work ethic
- Strong functional knowledge of Microsoft suite programs such as MS Word and Excel

**Benefits**
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

**What you need to know**

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

**#LI-Hybrid

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