Quality Assurance Technician

4 months ago

Richmond, Canada Donald’s Fine Foods Full time

The Quality Assurance Technician will be responsible for performing daily quality assurance and quality control duties to assure food safety and product quality. The QA Technician will ensure adherence to quality procedures, company’s policies and government regulations during the production process. The position reports to the Quality Assurance Manager.

**Critical Objectives**
- Assures consistent quality and high confidence level in food safety of all products
- Assures GMP and timely response to non-compliant products
- Assures data collection, data management and analysis
- Meets or exceeds KPIs

**Responsibilities**

**Food Safety & Quality**
- Conduct pre-operational inspection and verify sanitation effectiveness through visual inspection and microbial swab analysis.
- Monitor employees, enforce GMPs and notify supervisors of any GMP violation.
- Conduct in-process and finished product quality and specification audits.
- Conduct scale checks and label verification during production.
- Monitor and ensure adherence to hold/release procedures.
- Verify equipment functionality and perform equipment calibrations.
- Perform data entry, file and maintain quality assurance records.
- Perform general laboratory duties e.g. sampling, media preparation and plating.
- Track and maintain in-house and third party laboratory results.
- Document and prepare reports by collecting, analyzing, trending and summarizing results.
- Assist in employee training and customer complaint trend analysis.
- Assist in developing/modifying GMP training material, quality assurance policies and procedures.
- Assist with auditing process SOPs for accuracy.
- Coach employees in all aspects of GMP.
- Other duties as required.

**Leadership**
- Exemplify the DFF values of People, Safety, Integrity, Quality and Customer Focus.
- Coach employees on GMP.
- Adhere to and promote Company procedures and policies at all times.

**Safety**
- Provide and maintain a safe working environment for all employees and visiting customers.
- Work with the team towards achieving zero lost time and medical incidents.
- Adhere to the rules, regulations, and labour as per the site policies on OH&S.

**Critical KPIs**
- Number of CFIA CVS.
- BRC Rating.
- Customer Complaints Reduction.
- Number of non-conformities.
- Number of GMP violations.

**Position Requirements**
- University degree and/or diploma in a Science related program (Chemistry, Biochemistry, Food Science, Microbiology or Biological Sciences).
- Knowledge in general quality and food safety principles.
- Knowledge of HACCP and other Food Safety Programs.

**Position Skills**
- Excellent verbal and written communication skills.
- Ability to react to situations with strong sense of urgency and attention to details.
- Proficient in using various type of computer software (Word, Excel, Outlook etc.).
- Ability to perform under pressure in a fast-paced environment.
- Ability to work well with others & independently.

**Physical Requirements**
- Ability to work in a refrigerated environment.
- Sitting and standing for extended periods of time.

**Working Schedule**: Monday - Friday 4:30am - 1:00pm.

**Please note our location is not situated near public transit, applicants must have their own vehicle.

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