Customer Service Support/sales Support

1 day ago


Markham, Canada Amer Technology, Inc Full time

**Duration: 1 Year Contract**

**Number of Openings : 4**

**Location: Markham, Ontario**

**Onsite Role - GE Canada**

**Sales Support Job Description**:

- Order Entry and Order Management - Support order accuracy and completeness to guarantee the quality of orders released to manufacturing.
- Engage and follow up with customers to ensure their systems are updated to reflect GE account changes. Ensure existing customer purchase orders are updated to reflect. Support related order booking, sales order updates and tracking.
- Build customer satisfaction through outstanding relationships and communications
- Support logistics and billing process
- Work cross function to resolve issues related to customers and orders

**Qualification / Requirements**:

- Bachelor's degree or diploma from an accredited university or college (or a high school diploma/GED with customer support experience
- Additional experience working in field activities, Sales Support or Sales Force is preferred
- MUST have experience with SAP ERP
- Established analytical ability
- Strong Customer focus
- Strong oral and written communication skills.
- Extremely proficient with MS-office and typing skills
- Ability to work in a fast paced, high stress environment with multiple simultaneous priorities

**Desired Characteristics**
- At least 2 years of experience in a customer service or sales position

**Additional Details**
Hours, they can start anywhere between 8-9 am and adjust their end time based on that. It is the standard 40 hours per week(1/2 hour lunch, 2 fifteen minute breaks) It is mandatory that we work on the office Monday-Thursday. Friday they are able to work from home.

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Sales Support or Sales Force: 1 year (required)
- Customer service: 1 year (required)
- SAP ERP: 1 year (required)
- MS-office and typing skills: 1 year (required)

Work Location: In person


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