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Staff Housing Coordinator

4 months ago

Sun Peaks, Canada Sun Peaks Resort LLP Full time

Note: Single or double occupancy onsite staff housing is available for this position.

**Accountabilities**:

- Responsible for oversight of the Staff Housing administration regarding policies and processes, including check-ins/outs, internal and external communications, room allocations and resident relations
- In collaboration with the HR team, manage department allocations and floor plans for all staff housing properties
- Attend weekly Staff Housing Committee meetings and provide regular reporting on occupancy as well as check-ins/outs, and table any incidents or issues that warrant a collective discussion/remediation
- Act as minute keeper during the Committee meetings
- Build relationships with staff housing residents throughout each season while ensuring they abide by policies and terms in the license agreement and handbook
- Help to plan and attend Resident Relation events with the Staff Housing Supervisor
- Assist with organizing each building’s essential inventory and all unit provisioning (furniture, cookware, and accessories)
- Assist with organizing staff housing add on’s and maintaining appropriate inventory levels (bedding packages)
- Work closely with the Facilities Manager on building maintenance needs and ensure proper attention and care of each property
- Communicate with Facilities and Maintenance teams to ensure cleanliness and proper function of Staff Housing rooms and common areas
- In collaboration with Staff Housing Supervisor (SHS), conduct room inspections during residency and on departure and complete all relevant paperwork for Payroll processing
- Job Requirements/Qualifications:

- 5+ years’ experience in property management, hotel booking and reservations, customer service or guest relations
- Strong interpersonal skills with a high level of service orientation
- Well organized with the ability to multi-task
- Effective written communication and documentation skills
- Influential skills to work collaboratively across teams and departments
- Proficiency in Microsoft Office, basic Excel skills
- Must be able to lift 50 pounds (23kg)

**What you can expect from us**:
The Sun Peaks Resort culture encourages individual initiative and a collaborative approach to delivering our guests' finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain’s summer and winter activities.

**A sneak peek into some of the perks and benefits our Full-Time employees enjoy**:

- Full access Winter/Summer Season Lift, Trail and Golf passes
- 3 weeks of paid vacation
- Dining discounts within our hotel & resort outlets
- Benefits plan and additional wellness components, including Health Spending Account and EFAP
- Eligibility for our ‘Pay for Performance’ incentive bonus program (after the qualifying period), awarded to our top performers
- Participation in the RRSP and matching DPSP programs
- Retail discounts in Resort owned outlets
- Reciprocal programs with partnering resorts & hotels
- Friends and family hotel rates
- Continued professional growth and development opportunities
- Job Application Process: