Service Advisor
6 months ago
Position Summary:
The Service Advisor initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Primary Duties and Responsibilities:
- Efficiently help customers (internal and external) with the highest level of service
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- To service all allocated sales inquiries in a prompt and effective fashion
- Prepare a detailed and accurate estimate on the cost of labour and parts
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
- Communicate effectively with service technicians, parts advisors and management regarding conditions and status of customer vehicles
Qualifications:
- Previous Two (2) years of experience in an Automotive Service Advisor role
- A proven track of success in automotive industry
- Excellent interpersonal and relationship-building skills
- Excellent written and oral communication skills
- Excellent customer service skills with the desire to exceed expectations
- Ability to effectively respond to and meet the needs of a diverse client base
- PBS software experience preferred
- Valid Class 5 driver's license with a clean driver’s abstract
**Benefits**:
As part of Nanaimo Honda's culture and vision, we believe success comes from great people within the organization that are knowledgeable, inspired and love what they do; people who do not only attain their personal and collective goals, but live and work to their full potential.
Industry leading compensation package 60-85,000/YR and extensive health coverage, dental, drugs and vision coverages, company RRSP program
- The ability to grow within an expanding dealership
- A healthy and safe work environment
- Ongoing training through Honda Canada
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00-$85,000.00 per year
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Work Location: In person
-
Service Advisor
6 months ago
Nanaimo, Canada Midas Auto Service Full time**Job Types**: Full-time, Permanent **Salary**: $75,000.00-$80,000.00 per year **Benefits**: - Casual dress - Dental care - Disability insurance - Extended health care - Life insurance - RRSP match - Vision care Flexible Language Requirement: - English not required Schedule: - 8 hour shift Supplemental pay types: - Bonus pay Ability to...
-
Service Advisor
3 months ago
Nanaimo, Canada Galaxy Motors Full timeGalaxy Motors (1990) Ltd. is a fast growing company with 5 Automotive locations and 2 RV locations here on Vancouver Island. We are looking to to hire a Service Advisor to add to our team at our brand new Nanaimo Dealership. If you are detail-oriented and interested in a career in automotive service, we would like to hear from you. Reporting to the Service...
-
Service Advisor
6 months ago
Nanaimo, Canada Inland Truck & Equipment Full time**DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future! This position is located...
-
Service Advisor
6 months ago
Nanaimo, Canada Inland Truck & Equipment Full time**DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future! This position is located...
-
Service Advisor
6 months ago
Nanaimo, Canada Inland Truck & Equipment Full time**DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future! This position is located...
-
Service Advisor
3 months ago
Nanaimo, Canada Inland Truck & Equipment Full time**ALL IN ON A REWARDING CAREER AT INLAND** Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career. We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture...
-
Service Advisor
4 months ago
Nanaimo, Canada Inland Truck & Equipment Full time**ALL IN ON A REWARDING CAREER AT INLAND** Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career. We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture...
-
Automotive Service Advisor
3 months ago
Nanaimo, Canada Midas Hammond Bay Full timeService Advisor If you enjoy sales and customer service, we are willing to train. At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities** The Service Advisor...
-
Service Advisor
6 months ago
Nanaimo, Canada Harbourview Volkswagen Full time**Harbourview Volkswagen has an opportunity to take your Automotive Service Career to the NEXT LEVEL. We are looking for a Service Advisor to join our team! Working in an Automotive Service &/or Automotive Parts experience is an asset.** **Job Position: Service Advisor - Harbourview Volkswagen** **Responsibilities**: - **Greeting clients in a timely,...
-
Automotive Service Advisor
4 weeks ago
Nanaimo, Canada Midas Nanaimo Full time**Job description** Service Advisor If you enjoy sales and customer service, we are willing to train. At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair...
-
Service Advisor
6 months ago
Nanaimo, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
2 months ago
Nanaimo, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
6 months ago
Nanaimo, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Service Advisor
6 months ago
Nanaimo, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Service Advisor
7 months ago
Nanaimo, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Automotive Service Advisor
6 months ago
Nanaimo, Canada Nanaimo BC Full time**Service Advisor** We are looking for a high energy, organized, and positive individual to join our service department. We offer competitive salaries and commissions, career enhancing training, and a great team environment! **What You'll Be Doing**: - Interpret and record customer concerns so technicians can accurately diagnose and correctly repair...
-
Automotive Service Advisor
6 months ago
Nanaimo, Canada Harris Kia Full timeWe are looking for an experienced service advisor to join our growing team here in Nanaimo. We offer a very competitive pay plan, full benefits and a **4-DAY WORK WEEK** for true work/life balance! We have an increasingly busy shop and we are looking for the right person to join our service family! Work remotely - No **Job Types**: Full-time,...
-
Heavy Equipment Parts
6 months ago
Nanaimo, Canada Brandt Full timeBrandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Nanaimo location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. **Duties & Responsibilities** - Keeping customers current on new products and...
-
Mechanical Service Advisor
7 months ago
Nanaimo, Canada Fountain Tire Full timeOverview: Looking to work in a high volume shop? A shop that has growth and career opportunities? A shop that exceeded 2 MILLION in mechanical sales last year? Come inside and work with brand new, state of the art technology at **Fountain Tire Nanaimo (4801 Wellington Road)**. We are currently looking for a full time ** Mechanical Service Advisor!** We...
-
Insurance Advisor/ Customer Services
2 weeks ago
Nanaimo, Canada Westland Insurance Ltd. Full timep>We’re searching for a Trainee - Insurance Advisor. br/> Westland Insurance Group Ltd has an exciting opportunity for a Trainee - Insurance Advisor at our Nanaimo, BC location on Estevan Road. Do you love to provide exceptional client service? We are looking for a career-minded individual who is focused on growing their career in insurance. Expected...