Food & Beverage Supervisor - Full Time

6 months ago

Toronto, Canada Granite Club Full time

**Position Summary**

The Granite Club is looking to hire a Food & Beverage Supervisor position who will provide a comprehensive schedule to individuals with an interest in pursuing a managerial career role in the Food & Beverage industry. This role will be primarily based in the Intersections Food & Beverage outlet but is not limited to assisting in other locations as per management.

**Benefits of working for the Granite Club**
- Healthy and delicious daily food offerings in our Staff Caf.
- Extensive medical and dental benefits for Employees and their families.
- Indoor parking for Employees Exciting and diverse.
- Employee events for both Staff and their friends and family.
- Discounted Goodlife Fitness memberships.
- An Employee Wellness Program focused on both physical and mental health.

**Primary Responsibilities**
- Be present and visible on the floor during service to supervise staff and ensure Member satisfaction standards are consistently attained.
- Ensure the completeness of the uniforms and grooming appearance of Intersections staff are up to standard.
- Be well versed in the Collective Bargaining Agreement to comply with agreed-upon policies and procedures.
- Accurate recording and submission of timesheets are completed daily.
- Ensuring that Member’s food and beverage purchases are accurately and efficiently processed through the POS system in a fast and friendly manner.
- Responsible for monitoring the President’s Lounge coffee station, keeping it operational as well as cleaned and well organized.
- Conduct staff service briefings.
- Check food and beverage items for expiration dates and ensures that FIFO is being utilized at all times.
- Monitor the food and beverage display cases and replenish as necessary.
- Report all equipment and maintenance issues to the Outlets Manager.
- Promote teamwork and open communication.
- Assist Managers with the overall departmental goals.
- Record and adjust inventories associated with intersections.
- Able to assist with service and/or use POS during high volumes of business.
- Assist with expediting and coordinate food timings between kitchen and FOH service staff.
- Address and report all feedback, positive and negative, from Members and Staff, as it arises.
- Ability to carry out all opening and closing duties each Food and Beverage department is responsible for.
- Actively assist in developing and executing goals and directives from upper management with confidentiality.
- Thoroughly inspect all event and/or dining rooms are to standard, BEO specification, and cleanliness.

**Required Qualifications**
- Minimum 2-year Diploma in Hotel or Restaurant Management.
- Previous Quick Service Food experience is beneficial.
- Experience managing a unionized staff is beneficial but not required.
- Able to make quick and correct decisions while working under pressure in a changing environment.
- Detailed-oriented and able to multitask.
- Self-motivated and team-oriented; take the lead where required.
- Be able to work all shifts, including days, evenings, weekends, and holidays.
- Good working knowledge of computers, MS Office programs, and the NorthStar Club system.
- Smart Serve certification is required.
- Able to read, write, and speak English fluently.

**About the Granite Club**

The Granite philosophy of uncompromising quality is showcased in its state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences and personalized services, each tailored to suit the varied needs and desires of its diverse and sophisticated Membership.

The Granite Club is Canada's premier private Members' family, athletic, recreation and social club. Located in north Toronto, we offer our 12,000 Members the highest standard of facilities, programs and services.

We strive to recruit enthusiastic, dedicated individuals with a passion for providing exceptional service. We’ll reward all your hard work with a competitive salary and extensive benefits.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record prior to commencing employment.

The Granite Club is committed to providing fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.

We thank you in advance for your interest in our opportunity

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