Mango - Stock Supervisor - Upper Canada Mall

5 months ago

Newmarket, Canada Mango Full time

Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn’t be more excited

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for
- fashion Stockroom Supervisor in the Upper Canada Mall Location. This position reports directly to the Store Manager and together you will build the store team.

MISSION
To lead and manage the team in receiving and controlling merchandise and its storage in the stockroom. To undertake store replenishment according to company procedures, in order to ensure that the shop floor is customer ready at all times.

JOB DESCRIPTION- STOCK ROOM SUPERVISOR

The Stockroom Supervisor is responsible to lead and manage the team in receiving and controlling merchandise and its storage in the stockroom. To undertake store replenishment according to company procedures, to ensure that the shop floor is always customer ready. The Stockroom Supervisor may open or close the store as well as provide coverage during peak times to cover breaks, meetings and other times as determined by the SM or AM. The Stockroom Supervisor will
continue to play a key role in creating and maintaining a selling focus in the store. This individual will continue to support company and management initiatives/direction while ensuring adherence to policies and procedures as outlined by the organization.

Competencies include but are not limited to:

- People: Influences people_ thr_ough effective communication. The Stockroom Supervisor can work as a_
- part of a team and can influence people through motivation and persuasion, as well as direct and_
- delegate tasks._
- Results:_ _Stays focused on the operational functionality and productivity of the stockroom. The Stockroom Supervisor is action oriented, is able to prioritize tasks_
- and can react to the needs of the business. The Stockroom Supervisor is able to identify and impact key performance indicators through inventory management and the management of product. The Stockroom Supervisor is able to manage their time and the time of others._
- Thought:_ _Shows that they understand the business through inventory management, strong product focus, organizational skills and and financial acumen._
- Self:_ _Remains flexible and adaptable and can manage ambiguity. The Stockroom Supervisor is resilient,_ _self motivating and maintains composure in all situations._

JOB DESCRIPTION- Stockroom Supervisor

Key Roles/ Responsibilities
- To set the expectations of how to operate the stockroom with the team
- To assign, delegate, guide, and lead by example along side the team in the completion of tasks
- To motivate the team in their day-to-day work to maximize productivity and results
- Display expert product knowledge of product, company history, company policy and store/company strategies
- Ensure exceptional level of customer service by supporting the sales team
- Adherence to all company policy, procedures, and guidelines
- Perform opening and closing duties when needed.
- Perform merchandise flow duties for the sales floor and backroom as directed.
- Perform POS functions on designated shifts and participate management functions
- Collaborate with the VM and SM in preparing all the material required to perform the store changes
- Works with the VM to provide leadership or assistance with floor sets, window changes and other merchandising and visual expectations
- Communicate actively with the team, according to the needs of the business
- Detect the potential of each employee and ensure their development
- Mentor the skills development of each team member according to their position
- Coach the team on back of house and product flow expectations and correctly and actively manage potential conflict
- Plan the required measures to reach stockroom deadlines and targets.
- Analyze and review stockroom indicators and performance to improve efficiency and store results.
- To have current knowledge of key performance indicators
- Conversion (CVR), Units per Transaction (UPT), Average Dollar transaction (ADT) and how the stockroom team can impact them
- Optimize resources and minimize expenses. e.g., optimization of talent (productivity)
- Consistently prioritize tasks and deadlines in the context of global business and commercial needs
- Supporting, communicating, sharing best practices and information with the other Mango stockroom supervisors
- To be familiar with the products of each season - collection, initial order, colours, sizes, etc.
- To use the different product lists for managing the stockroom (pending packages, transmiss

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