Shift Lead, Mango Upper Canada Mall

6 months ago

Newmarket, Canada Fox Group Canada Full time

Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn’t be more excited

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for
- fashion Shift Leaders in the Fairview Mall Location. This position reports directly to the Store Manager and together you will build the store team.

JOB DESCRIPTION- FULL TIME SHIFT LEADER

OVERVIEW

The FT Shift Leader (PTSL) plays an important role in driving sales for the organization. Shift Leader will meet personal selling goals and will coach and motivate associates to achieve their own goals as well. The Shift Leader ensures customers have a consistent; quality experience while supporting management in meeting Company expectations and initiatives. The Shift Leader will ensure store standards, which include but are not limited to visual presentation, merchandising and back of house operations, as per Company direction.

The Shift Leader must have flexible availability which includes the ability to work during peak and non-peak times, weekends, and holidays. This allows the Shift Leader to open or close the store as well as provide coverage during peak times to cover breaks, meetings and other times as determined by the Store Manager (SM) or Assistant Manager (ASM). The Shift Leader helps set the pace on the sales floor and models desired selling behaviors at all times. The Shift Leader could be scheduled up to 25 hours per week, however hours may flex up to 40 hours (with District Manager approval) based on the needs of the business.

PTSL COMPETENCIES AND SKILLS

The Shift Leader must demonstrate a set of competencies/skills that establish them as a sales driver within the store as well as show the ability to execute and give direction. These competencies outline a skill set that is required of a Shift Leader to be successful in their role.
- Competencies include but are not limited to: _
- People: Influences people _through effective communication. The PTSL can influence people through motivation and persuasion, as well as direct and delegate tasks. _
- Results: _Stays focused on performance. The PTSL drives results and ensures accountability to those results. The PTSL is action oriented. _
- Thought: _Shows that they understand the business through a strong customer focus and financial acumen. _
- Self: _Remains flexible and adaptable and can manage ambiguity. The PTSL is resilient and maintains composure in all situations. _

A Shift Leader is not directly responsible for addressing the following; however, they may be exposed to these responsibilities through training and development by the Store Manager:

- Hiring/Interviewing - Performance Management - Setting Schedules - Termination

The Shift Leader may perform other related duties as required by the Company, store/field leadership, and especially regarding serving the customer.

JOB DESCRIPTION- PART TIME SHIFT LEADER

KEY ROLES/RESPONSIBILITIES
- Provide and ensure legendary customer experiences consistently
- Execute on company strategies
- Train and motivate associates to improve selling and customer service performance
- Lead selling and service efforts as the MOD during scheduled shifts
- Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge
- Display expert product knowledge of product, company history, company policy and store/company strategies
- Assist in resolving customer service matters in absence of SM/AM
- Communicate individual and team performance feedback to management
- Ensure associates consistently demonstrate client service standards
- Assist SM/AM in conducting new associate on-boarding and sales training.
- Ensure adherence to all company policy, procedures, and guidelines in the absence of SM/AM
- Assist in meeting payroll goals by ensuring appropriate floor coverage and maintaining a selling focus in absence of SM/AM
- Ensure associates receive scheduled breaks and meal periods in absence of SM/AM
- Perform opening and closing duties when needed.
- Perform merchandise flow duties for the sales floor and backroom as directed.
- Provide leadership or assistance with floor sets, window changes and other merchandising and visual expectations Perform POS transactions on designated shifts and execute management functions in the absence of SM/AM.

REQUIRED SKILLS/EXPERIENCE
- Supervisory experience in a comparable retail environment
- Proven ability to lead sales team; viewed as leader among peers
- Demonstrated ability to achieve individual selling goals and metrics
- Demonstrated sales accountabili

  • Shift Leader Mango, Upper Canada Mall

    5 months ago

    Newmarket, Canada MANGO Full time

    **BRAND: MANGO** **POSITION: SHIFT LEADER** **LOCATION: UPPER CANADA MALL Fox Group is a leading and fast-growing retailer with 9,000 employees globally, and partner of choice for several well-known retail banners in Israel, Europe, and Canada, is excited to announce the opening of MANGO stores in Canada. MANGO was founded in Barcelona, Spain, is an...

  • Shift Leader Mango, Upper Canada Mall

    5 days ago

    Newmarket, Canada MANGO Full time

    **BRAND: MANGO** **POSITION: SHIFT LEADER** **LOCATION: UPPER CANADA MALL Fox Group is a leading and fast-growing retailer with 9,000 employees globally, and partner of choice for several well-known retail banners in Israel, Europe, and Canada, is excited to announce the opening of MANGO stores in Canada. MANGO was founded in Barcelona, Spain, is an...

  • Mango - Assistant Store Manager - Upper Canada Mall

    5 months ago

    Newmarket, Canada Mango Full time

    **BRAND**:Mango** **POSITION**:Assistant Store Manager - Upper Canada Mall** **Who are we?** Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in...

  • Mango Store Manager

    5 months ago

    Newmarket, Canada Mango Full time

    **BRAND: Mango** **POSITION: STORE MANAGER** **LOCATION: UPPER CANADA MALL **Who are we? Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the...

  • Stock Associate

    5 months ago

    Newmarket, Canada MANGO Full time

    **BRAND: MANGO** **LOCATION: UPPER CANADA MALL Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn’t be more excited!! Mango, founded in Barcelona...

  • Nail Salon Supervisor: Leadership Opportunity in Upper Canada Mall

    1 week ago

    Newmarket, Ontario, Canada NAILS FOR YOU UPPER CANADA MALL Full time

    About the JobWe are seeking a highly organized and reliable Nail Salon Supervisor to join our team at NAILS FOR YOU UPPER CANADA MALL. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving business growth.The successful candidate will have a proven track record of...

  • Key Holder

    5 months ago

    Newmarket, Canada Lindt & Sprüngli (Canada) Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently hiring a** Key Holder **to join our retail team at the Newket, Upper Canada Mall location**.** **Location:...

  • Key Holder

    5 months ago

    Newmarket, Canada Lindt & Sprüngli (Canada) Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently hiring a** Key Holder **to join our retail team at the Lindt Chocolate Shop - Upper Canada Mall**.** **Key...

  • Department Head, Upper Canada Mall

    1 month ago

    Newmarket, Ontario, Canada Atmosphere Ltd. Full time

    Department Head, Upper Canada MallKey ResponsibilitiesLead a team of sales professionals in a fast-paced retail environment.Develop and implement sales strategies to drive business growth and improve customer satisfaction.Coach and develop team members to achieve sales targets and provide exceptional customer service.Maintain a positive and inclusive work...

  • Department Head, Upper Canada Mall

    4 weeks ago

    Newmarket, Ontario, Canada Atmosphere Ltd. Full time

    About the RoleWe are seeking a highly motivated and experienced Department Sales Manager to join our team at Upper Canada Mall. As a key member of our sales team, you will be responsible for leading and developing a high-performing team of sales associates to achieve sales goals and provide exceptional customer service.Key ResponsibilitiesLead and develop a...

  • Stock Associate

    5 months ago

    Newmarket, Canada Fox Group Canada Inc. Full time

    Salary: **BRAND: MANGO** **LOCATION: UPPER CANADA MALL** Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn't be more excited!! Mango, founded in...

  • Beauty Salon Manager

    5 days ago

    Newmarket, Ontario, Canada NAILS FOR YOU UPPER CANADA MALL Full time

    Nails For You Upper Canada MallJob Title: Beauty Salon ManagerWe are seeking a highly organized and reliable Beauty Salon Manager to oversee the daily operations of our nail salon in Upper Canada Mall.

  • Sales Associate upper Canada Mall

    5 months ago

    Newmarket, Canada Linen Chest Full time

    Company Description **Sales Associate | Upper Canada mall| Part time positions** In addition to your influence on the in-store sales culture, unlock your personal income potential with our advantageous commission-based pay and earn up to $22 and more an hour. **Job Description**: The **sales consultant** is responsible for supporting customers throughout...

  • Server/cashier

    6 months ago

    Newmarket, Canada Kibo Sushi House - Upper Canada Mall Full time

    Kibo Sushi House - Newmarket which is located in Upper Canada Mall, looking for Server/Cashier who could: - Take orders, answer questions about menus and dishes - Selling restaurant food and drinks - Payment, order notification with kitchen staff - Arrange seating for customers, and assist with customer service and cleaning **Salary**: from $16.55 +...

  • Cook

    6 months ago

    Newmarket, Canada Kibo Sushi House - Upper Canada Mall Full time

    Kibo Sushi House - Newmarket which is located in Upper Canada Mall, looking for Cook who could be fit on the roles of: - Ensure ingredients and end product are fresh. - Follow the recipes, including measuring, weighing and mixing ingredients. - Grill, steam and boil meat, vegetables, fish, poultry and other foods. - Present, decorate and arrange the final...

  • Server/cashier

    5 months ago

    Newmarket, Canada Kibo Sushi House - Upper Canada Mall Full time

    Kibo Sushi House - Newmarket which is located in Upper Canada Mall, looking for Server/Cashier who could: - Take orders, answer questions about menus and dishes - Selling restaurant food and drinks - Payment, order notification with kitchen staff - Arrange seating for customers, and assist with customer service and cleaning **Salary**: from $15.50 to...

  • Cook

    5 months ago

    Newmarket, Canada Kibo Sushi House - Upper Canada Mall Full time

    Kibo Sushi House - Newmarket which is located in Upper Canada Mall, looking for Cook who could be fit on the roles of: - Ensure ingredients and end product are fresh. - Follow the recipes, including measuring, weighing and mixing ingredients. - Grill, steam and boil meat, vegetables, fish, poultry and other foods. - Present, decorate and arrange the final...

  • Customer Service Representative

    5 days ago

    Newmarket, Ontario, Canada Real Fruit Bubble Tea Inc. Full time

    **About Us**At Real Fruit Bubble Tea Inc., we have been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002.We have a rapidly expanding business with huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey.The Company OverviewAs a company founded in Toronto, we have...

  • Head of Cash

    4 months ago

    Newmarket, Canada Linen Chest Full time

    Company Description Head of Cash - Upper Canada Mall Must be available evenings and weekends Do you like to offer an impeccable customer service? Are you comfortable with cash register systems and money management? Do you want to be part of a dynamic team? We are looking for someone like you to join our team! Job Description What we offer...

  • Sushi Chef

    5 months ago

    Newmarket, Canada Kibo Sushi House - Upper Canada Mall Full time

    Kibo Sushi House - Newmarket which is located in Upper Canada Mall, looking for Sushi Chef/ Maki chef who could be fit on the roles of: - Prepare raw fish in the right way - Cut ingredients into perfect strips - Make sushi rice with perfect form and consistency - Manage storage of fruits, vegetables and meats like crab, eel, salmon and tuna - Material...