Overnight Hotel Front Desk Agent

2 days ago

Halifax NS, Halifax County, NS; Nova Scotia, Canada John Ross & Sons Ltd. Full-time

Deliver attentive overnight guest service at Seasons Inn Halifax while managing check-ins, payments, reservations, and front desk communications. Mostly overnight shifts run 11pm to 7am.

This Night Audit Front Desk Agent supports hotel operations during overnight and evening shifts. The work includes guest reception, reservation management, clerical administration, and financial balancing. Strong communication, accuracy, and independent work are important for serving guests and maintaining reliable records.

Key Responsibilities:

  • Manage guest check-in and check-out processes efficiently
  • Verify guest information and process payments accurately
  • Handle reservations through phone, email, and online systems
  • Maintain guest records and balance financial reports
  • Coordinate with housekeeping to address guest needs

Requirements:

  • Hospitality or hotel front desk experience is an asset
  • Strong written and verbal communication skills
  • Strong attention to detail
  • Availability for overnight, evening, weekend, and holiday shifts
  • Ability to work independently with minimal supervision

Bring accurate payment handling, reservation management, and guest communication skills to overnight front desk service at Seasons Inn Halifax.