Hotel Front Desk Guest Service Agent
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Front desk service and guest communication define this Guest Service Agent position. Support arrivals, departures, reservations, and memorable stays across hotel operations.
The Guest Service Agent supports The Prince George Hotel with friendly, efficient, and accurate service. Duties span front desk operations, lobby services, switchboard, night audit, and security support. The position suits someone detail-oriented who enjoys working with people and managing varied guest needs.
Key Responsibilities:
- Complete accurate guest check-ins and check-outs
- Process reservations and maintain guest accounts
- Answer calls and manage guest messages
- Provide directions, information, and lobby assistance
- Resolve concerns and support positive guest experiences
Requirements:
- Strong customer service and communication skills
- Friendly, professional, and approachable demeanor
- Ability to multitask and stay organized
- Problem-solving skills and sound judgment
- Flexibility for evenings, weekends, and holidays
Apply your front desk, communication, and problem-solving skills to deliver thoughtful service at The Prince George Hotel.
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