Hotel Front Desk Guest Service Agent

2 days ago

Halifax NS, Halifax County, NS; Nova Scotia, Canada The Prince George Hotel Full-time
Front desk service and guest communication define this Guest Service Agent position. Support arrivals, departures, reservations, and memorable stays across hotel operations. The Guest Service Agent supports The Prince George Hotel with friendly, efficient, and accurate service. Duties span front desk operations, lobby services, switchboard, night audit, and security support. The position suits someone detail-oriented who enjoys working with people and managing varied guest needs.

Key Responsibilities
Complete accurate guest check-ins and check-outs Process reservations and maintain guest accounts Answer calls and manage guest messages Provide directions, information, and lobby assistance Resolve concerns and support positive guest experiences

Requirements:
Strong customer service and communication skills Friendly, professional, and approachable demeanor Ability to multitask and stay organized Problem-solving skills and sound judgment Flexibility for evenings, weekends, and holidays Apply your front desk, communication, and problem-solving skills to deliver thoughtful service at The Prince George Hotel.