TD Customer Experience Associate
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Serve TD customers in Red Deer with accurate banking transactions, practical advice, and responsive service across a 15-hour schedule.
As a Customer Experience Associate, you will support Personal and Commercial Banking customers through routine transactions and established solutions. The role requires customer service skills, product knowledge, clear communication, and careful attention to operating procedures. You will contribute to branch experience, advice goals, and operational excellence while escalating non-standard matters.
Key Responsibilities:
- Complete deposits, withdrawals, bill payments, and other transactions accurately
- Identify customer needs and open limited products or services
- Respond to concerns and escalate issues when necessary
- Promote banking products, advice, services, and capabilities
- Support process improvements and accurate business procedures
Requirements:
- High School diploma and/or relevant experience
- One or more years of relevant experience
- Post-Secondary or Undergraduate degree preferred
- Established customer service skills for multi-step transactions
- Working knowledge developed through training or work experience
Bring customer service, transaction accuracy, communication, and product knowledge to TD's Personal and Commercial Banking team.
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