IT Vendor Manager

Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and buildings.
We are a company that believes strongly in the health, safety and wellness of our people. We take pride in caring for and continually striving to make a positive impact in the communities we operate in. In our values and our ambitions, we embrace change, and support our team members along the way.

Nationally, Enercare Inc. operates under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. We are united through our joint commitment to excellent customer service to the Canadians we service every day, and our mission to contribute to a resilient, sustainable future. Is wholly owned by Brookfield Infrastructure Partners LP (“Brookfield”), a global leader in the management of alternative assets across real estate, infrastructure, renewable power, and private equity.

The role of the IT Vendor Manager is to establish, maintain and evaluate vendor relationships to refine scope, reduce risk, align stakeholders, create flexibility, and manage cost in support of IT technology and services. This person supports vendor relationships, commercial document review, negotiations, accounts, invoices and performance management for suppliers and partners.

The Vendor Management team is a small, highly interdependent team that is critical to the efficient use of capital, adherence to policy and controls, allocations to the correct company/cost centre, compliance, and the timely payment to partners.

Baselining and modelling of offers, contract negotiation and risk management
Process owner for vendor selection, onboarding, offboarding, and dispute management.
Identifying opportunities for cost savings and managing third party spend to optimize financial outcomes
Create flexibility where possible to manage risk. Understand vendor commercial frameworks and optimize rates while being a responsible steward of volumes
Review and comment on commercial documentation (such as MSA’s, TSA’s, SOW’s, order forms, quotes, etc) to provide guidance and direction to the business and legal on potential risks and proactive explaining of non-risks
Monitor commercial landscape and identify future risk on supplier viability, step function increases on price due to supplier ownership changes, strategy, etc.
Support the team and Finance business partners with ad-hoc support as required. This would include support to Pillar leads and Finance business partners during the annual planning process.
Provide visibility on material changes in volumes or rates.
Provide support to business stakeholders to acquire hardware, software, and services
New vendor set-up and vendor maintenance in the financial systems (SAP and GERS).
Validate and process invoices for all IT goods, services, and contractor spend. Process through Accounts Payable in a timely manner in accordance with delegation of authority policies, and month end deadlines.
Ensure Enercare and its vendors comply with software and technology licenses, cloud agreements, SLA’s and warranty. Assist in estimating costs (license related) during the planning process; Accounting knowledge as it applies to Procurement, Accounts Payable, Cash, Capital, and Projects
Understanding of IT Vendor Management and Procurement policies and processes
Motivated, self-disciplined individual with an ability to operate with limited direction and supervision
Able to work understand and work closely and collaboratively with the Project Management Office, Finance and Legal
Bachelor's Degree in a business or technical discipline or equivalent experience
Minimum 5 years of experience in a strategic procurement, contract, and vendor management environment
Ability to build and manage strong internal and external relationships
Working knowledge of SAP Purchasing Module
Competency in analyzing and reconciling budgets, invoices and vendor accounts
Strong organizational and time management skills; We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.