QMS/QA specialist

Are you a rockstar QMS/QA specialist looking to make your mark in the world of aerospace? Look no further We are seeking a dynamic and organized individual to work on our quality team. With competitive compensation, great benefits, and a supportive, collaborative company culture, this is the perfect opportunity for someone like you who is ready to take on a new challenge. Apply today and let's build something great together Want to know the secret behind our company's success? At Sonovision, we are always exploring new ways to reach our goals. We explore areas outside of our comfort zone and push the boundaries to achieve our goals beyond what we think is possible. We believe it is essential to create an environment where everyone feels listened to, respected and supported. We encourage collaboration and empathy so that we can work together harmoniously and constructively. We hold ourselves to the highest standards and continuously exceed customers expectations. We're passionate about delivering high-quality technical documentation that supports some of the most advanced aerospace and defense programs in the world. As a Technical Writer, you'll play a key role in transforming complex technical information into clear, accurate, and user-friendly content. You'll collaborate with engineers, project managers, and fellow writers in a dynamic, quality-driven environment where your expertise and attention to detail make a real impact. Sonovision is a division of the Ortec Group. The Ortec Group is present in 25 countries, the Ortec Group deploys engineering and works solutions in many sectors: energy, mining, chemicals, defence, transport, agri-food, aeronautics, space, environment, local authorities, etc. Its 14,500 employees ensure the design, construction and maintenance of industrial projects and facilities. This strategy is based on a foundation of "Made in Ortec" values, where safety, innovation and training are made a priority. The QMS/QA Specialist is responsible for ensuring that Sonovision's deliverables consistently meet established quality standards and that the company's Quality Management System (QMS) remains compliant with ISO9001 and AS9100 requirements. This role combines hands-on quality assurance activities with the ownership and maintenance of QMS documentation, audit readiness, and continuous improvement processes. The QMS/QA Specialist acts as the primary resource for quality topics, supporting both operational teams and management in upholding and advancing Sonovision's quality objectives. Requirements: • Bachelor's degree in Engineering, Science, or Quality Management (or equivalent technical discipline), or • 5+ years' experience in quality assurance, process improvement, or technical documentation. • Formal training or certification in Quality Management Systems (ISO9001, AS9100, or equivalent) is required. • Experience with root cause analysis, corrective/preventive action planning, and regulatory compliance. • Strong analytical skills, with experience in data analysis, reporting, and risk assessment. • Excellent communication skills, able to translate requirements into procedures and reports. • Experience supporting audits and continuous improvement projects Responsibilities: Quality Assurance (QA) • Perform regular quality checks on deliverables as part of the production workflow. • Review, update, and maintain customer-specific checklists and quality guidelines. • Participate in customer meetings as needed, providing clear root cause and corrective action (RCCA) plans. • Support Operations Managers in investigating quality escapes and developing corrective actions. • Lead monthly quality review meetings to discuss recent issues and share lessons learned. • Provide completion schedules and estimates for non-billable QA tasks. Quality Management System (QMS) • Own the maintenance, revision, and audit-readiness of all QMS documentation, including the Quality Manual, Management System Procedures, Work Instructions, and Customer-Specific Guidelines. • Act as the primary QMS representative for both internal and external audits, ensuring all records and objective evidence are available and up to date. • Develop, implement, and monitor quality policies, procedures, and continuous improvement initiatives. • Train and support staff on QMS requirements, quality standards, and audit procedures, ensuring company-wide understanding and compliance. • Communicate updates to quality policies and procedures across the organization, using internal platforms such as SharePoint and Jira. • Lead root cause analysis and corrective action planning following audit findings or quality escapes and track the implementation of corrective actions. • Identify and implement opportunities for process improvement, leveraging feedback from audits, customer input, and quality data. • Advise management on quality strategy and compliance risks, contributing to company-wide decision-making on quality initiatives. • Regularly interface with executive management and external auditors as the company's designated QMS representative. What we can offer you: Hybrid remote work opportunities. (3 days in the office, 2 days remote) Flexible schedule, based around a core set of hours. Training and Development Programs. Casual and collaborative work environment. 3 Weeks paid vacation. Health, dental, and life insurance benefits. The successful candidate will be required to undergo a comprehensive background check, which may include verification of previous employment and education, reference checks, and a criminal record check. Candidates must be legally entitled to work in Canada. Additionally, due to the nature of the role, the candidate must successfully complete screening under the Controlled Goods Program and the ability to obtain a secrete level 2 security clearance. Sonovision is committed to fostering an inclusive, accessible workplace where all employees are valued, respected, and supported. We are dedicated to providing accommodations throughout the recruitment, selection, and employment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process or during employment, please contact Human Resources so that appropriate arrangements can be made.