Sales Advisor

About Us At Backdrop, we don't just set the stage — we create memorable experiences that elevate every moment. From trade shows to corporate events, festivals, and beyond, our portable backdrops and displays have helped thousands of customers across the U.S. and Canada transform their spaces with ease. Powered by innovation, quality craftsmanship, and unmatched customer service, our family of brands — TradeshowBooth.com and Backdrop.com — lead the industry in portable event displays. We recently launched an AR app called Backdrop Alive that turns a static backdrop into a fully interactive experience and a customizable modular line called Moduluxe. We believe people do their best work in a positive, balanced environment. That's why culture, growth, and work/life balance are at the core of everything we do. About the Role As a Sales Advisor, you are the first point of contact for customers seeking the perfect backdrop solution. You'll guide clients through our products, understand their needs, and make confident recommendations. The role blends customer service, light consultative sales, and strong relationship-building. If you thrive in a fast-paced environment, love helping people, and enjoy turning inquiries into long-term partnerships, this role is for you. You might be a fit if you're: Communication-Driven: A people person who communicates clearly over phone and email Solution-Oriented: A proactive problem solver who enjoys helping clients succeed Organized: Able to juggle multiple projects and priorities Team-Focused: Collaborative, upbeat, and fun to work with Balanced: Someone who values work-life balance Self-Directed: Comfortable working independently in a fast-paced office setting Creative: Ready to bring ideas and creativity to the team If this sounds like you — you may be the Inside Sales Advisor we're looking for. Duties and Responsibilities We produce custom portable backdrops for events and exhibitions. Your role is to guide clients to the right solution, gather accurate project details, and ensure a smooth handoff to our design and production teams. You will be a master in: Client Communication: Communicate with clients via phone and email to understand needs and recommend products Relationship Management: Actively maintain and grow existing customer relationships Follow-Ups & Timelines: Maintain consistent follow-ups to ensure timelines and expectations are met Multiple Industries: Work with customers across entertainment, medical, finance, tech, retail, and more Project Management: Manage multiple client projects and deadlines at once Internal Coordination: Coordinate with internal teams regarding artwork, production, and delivery Job Tracking & Accuracy: Track job details accurately and ensure clients feel supported from inquiry to delivery Customer Support: Assist with customer service issues (lost packages, urgent deadlines, shipping questions) Experience and Requirements We hire for character and culture first — but experience matters too. We're looking for someone who has: Sales Experience: 3+ years of product sales experience preferred. Education: Post-secondary degree or diploma preferred. Client Engagement: Confident handling a high volume of daily client communication Work Ethic: Independent, accountable, and able to take ownership of work. Attention to Detail: Highly organized and detail-oriented. Technical Skills: Tech-savvy; HubSpot experience is an asset. Problem-Solving Skills: Strong deductive reasoning and solution-oriented thinking. Language Skills: Fluent in English (written and verbal). Professionalism: Reliable, professional, and accountable. What We Offer Happy employees do their best work. We provide: Competitive Compensation + Comprehensive Health Benefits: Salary starting at $50,000 plus commission opportunities, annual raises, and Medical, Dental, Vision, and more. Work-Life Balance: Paid vacation, sick leave, and a culture that respects your time. A Vibrant Team: A dynamic, supportive, and creative environment where your work matters and growth is encouraged. How to Apply If this role feels like the right fit, we'd love to hear from you. Please submit your resume and a cover letter telling us why you're the perfect fit for Backdrop and how your experience aligns with our mission. Learn more about us at backdrop.com.