Dispatcher/Administrative Coordinator
3 weeks ago
Dispatcher/Administrative Coordinator 60-80K Burnaby, BC About Atwell Talent Atwell Talent is a National Recruitment Agency that specializes in connecting top talent with exceptional companies across Canada. We focus on permanent recruitment, offering full-cycle support from the first hello to the final handshake. Our mission is simple: to make hiring feel less like a chore and more like a game-changer. With our expertise in recruitment and a knack for finding those hidden gems, we aim to elevate your recruitment experience and help you build teams that thrive. Whether you're an employer looking to grow your dream team or a candidate ready for the next chapter, we're here to make it happen. About our client Our client is a growing HVAC company with big targets, and they're looking for a Dispatcher/ Administrative Coordinator who's ready to grow with them. They're looking for someone with 5+ years of experience in a similar position, ideally within the HVAC or skilled trades industry. You should be confident managing multiple priorities, communicating clearly, and helping refine internal processes. Position Summary Daily Operations Prepare and send Customer Experience Reports each morning, summarizing work completed the previous day (target: within 24 hours). Schedule and dispatch HVAC technicians for service, installation, and maintenance calls using BuildOps. Monitor technician progress and update schedules to accommodate urgent calls or changes. Communicate clearly with clients and field staff to ensure timely and professional service delivery. Administrative & Financial Turn field-made recommendations into formal quotes and send them to clients for approval. Create, review, and send invoices through BuildOps. Develop and manage maintenance proposals and service agreements for existing and new customers. Build and maintain Excel spreadsheets to track service data, contracts, and performance metrics. Manage daily time tracking for payroll and ensure accuracy of technician hours. Order and track filters and consumable parts for maintenance contracts. Follow up on overdue invoices and coordinate with clients to resolve outstanding payments. Team & Client Coordination Maintain accurate documentation for all jobs, quotes, and service reports. Support the Service Manager and technicians with scheduling, documentation, and parts coordination. Communicate proactively with customers and uphold their commitment to professionalism and reliability. Qualifications 5+ years of experience in a dispatching, service coordination, or administrative role, preferably within an HVAC, plumbing, or similar trades environment. Previous experience using BuildOps software is a major asset (all scheduling, dispatching, quoting, invoicing, and reporting is managed through BuildOps). Excellent organizational, time management, and multitasking skills. Strong communication and customer service abilities. Proficient with Microsoft Office, especially Excel. High attention to detail with the ability to work independently and make sound decisions in a fast-paced environment. A proactive, growth-minded attitude, you look for ways to improve processes and contribute to company success.
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Dispatcher/Administrative Coordinator
3 weeks ago
Burnaby, BC, Canada Atwell Talent Full timeDispatcher/Administrative Coordinator 60-80K Burnaby, BC About Atwell Talent Atwell Talent is a National Recruitment Agency that specializes in connecting top talent with exceptional companies across Canada. We focus on permanent recruitment, offering full-cycle support from the first hello to the final handshake. Our mission is simple: to make hiring feel...
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Dispatcher/Administrative Coordinator
3 weeks ago
Burnaby, Canada Atwell Talent Full timeDispatcher/Administrative Coordinator 60-80K Burnaby, BC About Atwell Talent Atwell Talent is a National Recruitment Agency that specializes in connecting top talent with exceptional companies across Canada. We focus on permanent recruitment, offering full-cycle support from the first hello to the final handshake. Our mission is simple: to make hiring feel...
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Dispatcher/Administrative Coordinator
3 weeks ago
Burnaby, Canada Atwell Talent Full timeDispatcher/Administrative Coordinator60-80KBurnaby, BC About Atwell TalentAtwell Talent is a National Recruitment Agency that specializes in connecting top talent with exceptional companies across Canada. We focus on permanent recruitment, offering full-cycle support from the first hello to the final handshake.Our mission is simple: to make hiring feel less...
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Dispatcher/Administrative Coordinator
4 days ago
Burnaby, British Columbia, Canada Atwell Talent Full timeDispatcher/Administrative Coordinator60-80KBurnaby, BCAbout Atwell TalentAtwell Talent is a National Recruitment Agency that specializes in connecting top talent with exceptional companies across Canada. We focus on permanent recruitment, offering full-cycle support from the first hello to the final handshake.Our mission is simple: to make hiring feel less...
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Dispatch Coordinator
1 week ago
Burnaby, BC VA A, Canada Propane Depot Full timeJob OverviewDispatch Coordinator – Propane DeliveryThe Dispatch Coordinator is responsible for scheduling and coordinating daily propane deliveries to ensure safe, efficient, and timely service. This role manages delivery routes using tank monitoring systems, customer demand, and priority levels, while serving as the primary communication link between...
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Dispatcher / Operations Coordinator
1 week ago
Burnaby, British Columbia, Canada TalentSphere Staffing Solutions Full timeRole:Dispatcher / Operations CoordinatorLocation:Burnaby, BCSalary Range:$60,000 - $80,000About The RoleThe Client is a growing HVAC company with big targets — and we're looking for a Dispatcher / Operations Coordinator who's ready to grow with them.This is a key role that keeps our operations running smoothly day-to-day. You'll manage technician...
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Maintenance Dispatch
5 days ago
Burnaby, Canada TK Elevator Canada Full time**Job Overview** **Responsibilities** - Coordinate and schedule maintenance activities to minimize downtime and ensure operational efficiency. - Communicate effectively with team members and customers regarding maintenance needs and schedules. - Working with company ERP system to dispatch calls, create work orders - Processing of invoices - File keeping of...
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Dispatcher / Service Coordinator
1 week ago
Burnaby, Canada CT Control Temp Full timeAs a Dispatcher / Service Coordinator, you will play a vital role supporting dispatch lead and technicians by ensuring the smooth flow of operations within the service department. Essential Functions: - Create and schedule service requests and planned maintenances. - Dispatch technicians and manage their schedules. - Verify work order completion and review...
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Admin & Dispatch Assistant
5 days ago
Burnaby, Canada The Gisborne Group Full time**About us** The Gisborne Group is an industrial general construction company, that started out in 1953 as a forestry industry, maintenance overload and labour contractor. Today Gisborne enjoys continued growth and success in all industrial construction sectors as well as having a robust Fire Protection Division. With a dedicated core of senior employees...
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Dispatch Coordinator
2 weeks ago
North Vancouver, BC, Canada Vancouver Coastal Health Full timeDescription JOB SUMMARY:Under general supervision, provides work direction to designated staff through the coordination of patients/specimens/material transfers and deliveries in all areas of the hospital by receiving requests via a multi-line telephone, operating a computerized dispatch system, generating computer reports, assigning pagers, dispatching...
