Dispatch Coordinator

2 weeks ago

Burnaby BC VA A, Canada Propane Depot Full time

Job Overview

Dispatch Coordinator – Propane Delivery

The Dispatch Coordinator is responsible for scheduling and coordinating daily propane deliveries to ensure safe, efficient, and timely service. This role manages delivery routes using tank monitoring systems, customer demand, and priority levels, while serving as the primary communication link between drivers, customers, and internal teams.

Responsibilities include dispatching drivers in compliance with safety and regulatory requirements, adjusting schedules for weather or emergency deliveries, monitoring driver progress, and maintaining accurate delivery and inventory records. Strong organizational skills, attention to detail, and the ability to work well under pressure are essential. Experience with dispatch software and knowledge of propane delivery operations is an asset.

Responsibilities

  • Coordinate and schedule freight shipments using transportation management systems such as Oracle Transportation Management and SyteLine.
  • Utilize GIS and GPS tools to optimize routing and transportation planning.
  • Manage dispatching activities for fleet management, including tracking vehicle locations and statuses via GPS.
  • Oversee shipping & receiving processes, ensuring accurate data entry and documentation.
  • Communicate effectively with drivers, carriers, and internal teams through multi-line phone systems and professional phone etiquette.
  • Maintain accurate records of dispatch activities, freight movements, and related data using AS400 and other data entry platforms.
  • Monitor logistics operations to identify potential delays or issues, providing proactive solutions.
  • Collaborate with 3PL providers and coordinate transportation planning to meet delivery schedules.
  • Support freight management by analyzing transportation data to improve efficiency and reduce costs.
  • Ensure compliance with safety standards and company policies during dispatch operations.

Requirements

  • Proven experience with transportation management systems such as Oracle Transportation Management or similar platforms.
  • Strong knowledge of GIS, GPS technology, supply chain logistics, and transportation planning.
  • Excellent analysis skills to interpret data related to freight movements and fleet utilization.
  • Proficiency in dispatching, freight coordination, shipping & receiving procedures, and fleet management.
  • Exceptional communication skills with professional phone etiquette and the ability to handle multi-line phone systems effectively.
  • Strong typing skills for efficient data entry and record keeping.
  • Ability to work collaboratively within a team environment while managing multiple priorities efficiently.
  • Attention to detail with a focus on accuracy in documentation and scheduling processes. This position offers an engaging opportunity for a motivated professional to contribute to our logistics operations while utilizing cutting-edge technology in transportation management.

Job Types: Full-time, Permanent

Pay: $54,744.10-$83,562.52 per year

Benefits:

  • Company events
  • Extended health care
  • On-site parking
  • Paid time off

Work Location: In person

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