Bilingual (English & French speaking) Customer Care Representative

2 weeks ago

Mississauga ON, Canada Bilingual Source Full time

Bilingual Technical Support Representative - Onsite
Onsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company.

Looking for an amazing opportunity in Technical Support?

Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join their team- a superstar individual with two years of experience who is ready to jump into a long-term opportunity and grow within the company
Receive calls regarding hardware/software from clients who use the technology on a daily basis.
Identify and understand the inquiry and record the information in the database.
Analyze and assess routine problems with each client over the phone.
Bachelor of Science or College degree in Computers completed.
~2 years experience minimum in Technical Support.
~ Proficient in MS Office (Word, Excel, Power Point, Outlook).
~ Perfectly bilingual in French and English.

The ability to understand technical issues and resolve them promptly.
Great interpersonal skills when providing client support.

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